Is your server down?

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  Hi

  Please open a call with the hotmail team or reset your pwd and try again. Try the forgot password if it is your account.

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  Monday, February 24, 2020 5:36 PM
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  Try account recovery option,

  https://account.live.com/password/reset

  or you can contact Microsoft support,

  https://support.microsoft.com/en-us/contactus/

  https://support.microsoft.com/en-us/supportforbusiness/productselection

  Monday, February 24, 2020 5:36 PM
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  Hi,

  There doesn't exist issue with Hotmail server itself. What is the error when login your account? If you forget your password, you can click "Sign-in option", then try to reset your password.

  

  

  If you cannot reset password for your account, you could get help from Outlook.com/Hotmail.com forum.

  Regards,
  

  Kyle Xu

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  Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

  • Proposed as answer by Kyle.XuMicrosoft contingent staff Wednesday, February 26, 2020 7:29 AM

  Tuesday, February 25, 2020 6:30 AM
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  Hi,

  I am writing here to confirm with you how thing going now?

  If the above suggestion helps, please be free to mark it as an answer for helping more people.

  Regards,
  

  Kyle Xu

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  Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

  • Proposed as answer by Kyle.XuMicrosoft contingent staff Tuesday, March 3, 2020 5:50 AM

  Thursday, February 27, 2020 3:12 AM