Asked by:
Is your server down?

Question
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I have had a hotmail account for a very long time but now it is unable to log onto your server.
- Moved by Kyle.XuMicrosoft contingent staff Wednesday, March 4, 2020 5:47 AM Off-Topic
Monday, February 24, 2020 1:26 PM
All replies
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Hi
Please open a call with the hotmail team or reset your pwd and try again. Try the forgot password if it is your account.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Monday, February 24, 2020 5:36 PM -
Try account recovery option,
https://account.live.com/password/reset
or you can contact Microsoft support,
https://support.microsoft.com/en-us/contactus/
https://support.microsoft.com/en-us/supportforbusiness/productselection
Monday, February 24, 2020 5:36 PM -
Hi,
There doesn't exist issue with Hotmail server itself. What is the error when login your account? If you forget your password, you can click "Sign-in option", then try to reset your password.
If you cannot reset password for your account, you could get help from Outlook.com/Hotmail.com forum.
Regards,
Kyle Xu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
- Proposed as answer by Kyle.XuMicrosoft contingent staff Wednesday, February 26, 2020 7:29 AM
Tuesday, February 25, 2020 6:30 AM -
Hi,
I am writing here to confirm with you how thing going now?
If the above suggestion helps, please be free to mark it as an answer for helping more people.
Regards,
Kyle Xu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
- Proposed as answer by Kyle.XuMicrosoft contingent staff Tuesday, March 3, 2020 5:50 AM
Thursday, February 27, 2020 3:12 AM