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Windows 7 build 7601 is not a genuine copy RRS feed

  • Question

  • I purchased my computer a year ago from Best Buy.  I put it in the shop to have the keyboard replaced and when i got it back it has this annoying not genuine copy in the corner.  Please help. here is diagnostic report, 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {20176F19-2A4B-46B7-80C4-DF78CC251368}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{20176F19-2A4B-46B7-80C4-DF78CC251368}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3937898996-1092156061-455378475</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS><HWID>038C3A07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>956E4ADA53DBB42</Val><Hash>maA578Lvpzci1fqvjLRTCR0R4M0=</Hash><Pid>81602-417-3017917-68787</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0582010
    Installation ID: 003736907516741896698891260824701851586550563320834570
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 9/7/2011 12:37:45 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:22:2011 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GEc0lADVPm6oPrOZAPqRVKqsPYkWNCWGHk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      3638   
      FACP   HP      3638   
      HPET   HP      3638   
      BOOT   HP      3638   
      MCFG   HP      3638   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

     

    Wednesday, September 7, 2011 5:00 PM

Answers

  • "blamericanbuty" wrote in message news:a9c32f8e-00bb-4ff3-ba83-689841f1b26f...

    I purchased my computer a year ago from Best Buy.  I put it in the shop to have the keyboard replaced and when i got it back it has this annoying not genuine copy in the corner.  Please help. here is diagnostic report,

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

     

    The problem is caused by the fact that the OS is unable to properly read the SLIC table in the BIOS.
    The solution is to change the Product Key to the one on the systems COA sticker on the case, and then activate by phone.
     
    To change the Key, go to the System properties page, and use the Change Product Key link at the bottom – you should be offered the choice of ways to activate after inputting the Key.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 7, 2011 5:22 PM
    Moderator

All replies

  • "blamericanbuty" wrote in message news:a9c32f8e-00bb-4ff3-ba83-689841f1b26f...

    I purchased my computer a year ago from Best Buy.  I put it in the shop to have the keyboard replaced and when i got it back it has this annoying not genuine copy in the corner.  Please help. here is diagnostic report,

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

     

    The problem is caused by the fact that the OS is unable to properly read the SLIC table in the BIOS.
    The solution is to change the Product Key to the one on the systems COA sticker on the case, and then activate by phone.
     
    To change the Key, go to the System properties page, and use the Change Product Key link at the bottom – you should be offered the choice of ways to activate after inputting the Key.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, September 7, 2011 5:22 PM
    Moderator
  • when you say systems COA sticker on the case, are you referring to the Windows sticker on the bottom of my laptop because that is so worn I can't see the numbers?

     

    Monday, October 24, 2011 3:55 PM
  • "blamericanbuty" wrote in message news:520a3cc9-7cc2-421a-9668-a6dbaf6e0f67...

    when you say systems COA sticker on the case, are you referring to the Windows sticker on the bottom of my laptop because that is so worn I can't see the numbers?

     

    Try using a bright light and a magnifier – unfortunately there’s no way around it without a complete reformat/reinstall
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 24, 2011 4:05 PM
    Moderator
  • it's not offering me any other choices to activate when I enter the key.  It just says invalid for activation.
    Wednesday, October 26, 2011 2:36 AM
  • "blamericanbuty" wrote in message news:87886be8-cc25-4ac8-b6e9-97471380f159...
    it's not offering me any other choices to activate when I enter the key.  It just says invalid for activation.
     
    In that case, one of the characters you entered is wrong (the check-digit doesn’t tally). Check the characters again and try alternatives for whichever you’re not certain of.
     
    Note that if you’re entering a Key ending in 3Q6C9, that Key can  never work in your situation, as it’s the one already in use, and is prevented from activating at MS’s servers
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, October 26, 2011 8:09 AM
    Moderator