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Windows 7 Ultimate activation blocked RRS feed

  • Question

  • Hello

     

    Around 12th of Dec 2010 I have purchased a full retail copy of Windows 7 Ultimate. It came in a sealed box with a license and COA.

    I have installed the OS and used it without a problem until tonight. 

    I received a random notification that my Windows copy could not be activated, regardless of being successfully activated a month ago.

    The error code was: 0xC004C003   "The activation server determined the specified product key has been blocked"

    Please help.

    Here is my MGA report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-K3Q6M-DMYFM-9KJ2K

    Windows Product Key Hash: F6De2lfZwF7EvWfzOzmueMfNJqI=

    Windows Product ID: 00426-068-3446693-86958

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {5A1D6F99-E8D7-4288-89F1-756BFC602B10}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{5A1D6F99-E8D7-4288-89F1-756BFC602B10}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9KJ2K</PKey><PID>00426-068-3446693-86958</PID><PIDType>5</PIDType><SID>S-1-5-21-279508934-2408617459-540455024</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55M-UD2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F11</Version><SMBIOSVersion major="2" minor="4"/><Date>20100623000000.000000+000</Date></BIOS><HWID>BCBB3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>94436407C3F2586</Val><Hash>Nh+O7p+E5Ha5+8Lxn9JfFULj9GM=</Hash><Pid>89388-707-9845457-65563</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-068-344669-00-2057-7600.0000-0422011

    Installation ID: 004752483976177355685732049415590484956704756980881085

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9KJ2K

    License Status: Initial grace period

    Time remaining: 4920 minute(s) (3 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 11/02/2011 04:30:59

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 1:16:2011 06:10

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAIAAQABAAEAAAABAAAAAQABAAEA6GHu7ncWvggkWw6zwJjM3YSXdlY=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC GBT   GBTUACPI

      FACP GBT   GBTUACPI

      HPET GBT   GBTUACPI

      MCFG GBT   GBTUACPI

      EUDS GBT  

      TAMG GBT   GBT   B0

      SSDT INTEL PPM RCM 

     

     

     

     

    Friday, February 11, 2011 4:41 AM

Answers

  • "Rushums" wrote in message news:a9d85ad8-7241-4a19-a72a-681e012cf352...

    Hello

     

    Around 12th of Dec 2010 I have purchased a full retail copy of Windows 7 Ultimate. It came in a sealed box with a license and COA.

    I have installed the OS and used it without a problem until tonight. 

    I received a random notification that my Windows copy could not be activated, regardless of being successfully activated a month ago.

    The error code was: 0xC004C003   "The activation server determined the specified product key has been blocked"

    Please help.

    Here is my MGA report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-K3Q6M-DMYFM-9KJ2K

    Windows Product Key Hash: F6De2lfZwF7EvWfzOzmueMfNJqI=

    Windows Product ID: 00426-068-3446693-86958

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:13 PM
    Friday, February 11, 2011 5:29 AM
    Moderator
  • In the the Product ID line the 068 in "Windows Product ID: 00426-068-3446693-86958" shows that your product key is an MSDN subscriber's key.  So the question is how did an MSDN product key get printed in a genuine Microsoft Windows 7 Ultimate retail box?  The answer, of course, is that it didn't.  That beautiful box is a counterfeit.  Probably produced in China or Mexico.  See how good these are at

     http://www.youtube.com/watch?v=hzqNNiOM0cs

    You need to press the seller for a refund.  Do not accept a "replacement" key.  It will be from the same stock.  The seller is just buying time to sell as much as he can and then disapear.  Also you should file a report with Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    and you need to buy a new copy of Windows.  If you buy a full retail Ultimate you can simply change the product key on the System Properties page to repair the licensing issue.  If you suspect the dvd you used for the installation (malware?) then reinstall.  But you should be able to run enough different scanners (all the good ones have an online version just for this) to gain some confidence.

    http://www.bing.com/search?q=online+virus+scanners&FORM=MSNTSH&PC=MSNTDF&MKT=en-us

    We are all sorry that you are in this situation.  It just plain hurts the pocketbook and the pride.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:13 PM
    Friday, February 11, 2011 5:30 AM
    Answerer

All replies

  • "Rushums" wrote in message news:a9d85ad8-7241-4a19-a72a-681e012cf352...

    Hello

     

    Around 12th of Dec 2010 I have purchased a full retail copy of Windows 7 Ultimate. It came in a sealed box with a license and COA.

    I have installed the OS and used it without a problem until tonight. 

    I received a random notification that my Windows copy could not be activated, regardless of being successfully activated a month ago.

    The error code was: 0xC004C003   "The activation server determined the specified product key has been blocked"

    Please help.

    Here is my MGA report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-K3Q6M-DMYFM-9KJ2K

    Windows Product Key Hash: F6De2lfZwF7EvWfzOzmueMfNJqI=

    Windows Product ID: 00426-068-3446693-86958

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:13 PM
    Friday, February 11, 2011 5:29 AM
    Moderator
  • In the the Product ID line the 068 in "Windows Product ID: 00426-068-3446693-86958" shows that your product key is an MSDN subscriber's key.  So the question is how did an MSDN product key get printed in a genuine Microsoft Windows 7 Ultimate retail box?  The answer, of course, is that it didn't.  That beautiful box is a counterfeit.  Probably produced in China or Mexico.  See how good these are at

     http://www.youtube.com/watch?v=hzqNNiOM0cs

    You need to press the seller for a refund.  Do not accept a "replacement" key.  It will be from the same stock.  The seller is just buying time to sell as much as he can and then disapear.  Also you should file a report with Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    and you need to buy a new copy of Windows.  If you buy a full retail Ultimate you can simply change the product key on the System Properties page to repair the licensing issue.  If you suspect the dvd you used for the installation (malware?) then reinstall.  But you should be able to run enough different scanners (all the good ones have an online version just for this) to gain some confidence.

    http://www.bing.com/search?q=online+virus+scanners&FORM=MSNTSH&PC=MSNTDF&MKT=en-us

    We are all sorry that you are in this situation.  It just plain hurts the pocketbook and the pride.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:13 PM
    Friday, February 11, 2011 5:30 AM
    Answerer
  • Thanks for they help guys and a quick reply.

     

    I'm filling out report forms for Ebay and MS just now.

     

    Regards

    Friday, February 11, 2011 12:13 PM