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Window 7 Ultimate says it is not genuine when I know it is. RRS feed

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    Hi, today I booted up my comp, and an alert pops up saying 'Windows 7- Build 7600 -This copy of Windows is not genuine' ...First off , I know this copy of Windows is genuine as I have been using it for months with no issues. I have not done any type of BIOS update recently , but about a month ago I DID have a boot problem in which I had to clear the CMOS battery to get it to boot. It was fine afterwards until now it says this alert message. I'm at a loss for what to do , as I've tried to click the link to activate it , but just get a webpage telling me how to purchase Windows and blah blah blah. Here is the report, by the way , would a system restore do any good? I don't want to try it as of yet , because I'm unsure if its even necessary.

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {1428A96E-CFF3-4A55-8E8F-5E5A3ACE503F}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1428A96E-CFF3-4A55-8E8F-5E5A3ACE503F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4292917022-6106068-776605955</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070906000000.000000+000</Date></BIOS><HWID>64BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0592010

    Installation ID: 012405012646564401916051595306264282107311843870727796

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 0

    Trusted time: 10/4/2010 2:25:00 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:4:2010 02:20

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OgAAAAIABgABAAEAAQABAAAAAgABAAEA6GFoRYt95PyI/WT+CIUijsoEqrL4HF72je8ka/qRnqEqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC IntelR AWRDACPI

      FACP IntelR AWRDACPI

      MCFG IntelR AWRDACPI

      SSDT PmRef CpuPm

      SLIC DELL   QA09   

     

    PLEASE HELP ME!!! TY!!!!

    Monday, October 4, 2010 6:32 AM

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    "DrewWho" wrote in message news:a9d86505-9740-422c-bdfe-e80f25b8a0ce...

    Hi, today I booted up my comp, and an alert pops up saying 'Windows 7- Build 7600 -This copy of Windows is not genuine' ...First off , I know this copy of Windows is genuine as I have been using it for months with no issues. I have not done any type of BIOS update recently , but about a month ago I DID have a boot problem in which I had to clear the CMOS battery to get it to boot. It was fine afterwards until now it says this alert message. I'm at a loss for what to do , as I've tried to click the link to activate it , but just get a webpage telling me how to purchase Windows and blah blah blah. Here is the report, by the way , would a system restore do any good? I don't want to try it as of yet , because I'm unsure if its even necessary.

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

    Licensing Data-->

     

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

     

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC IntelR AWRDACPI

      FACP IntelR AWRDACPI

      MCFG IntelR AWRDACPI

      SSDT PmRef CpuPm

      SLIC DELL   QA09   

     

    PLEASE HELP ME!!! TY!!!!


    I'm sorry to have to tell you that your Windows is a counterfeit :(
    The install is from a Dell computer's recovery disk set, and was enabled by a hacker's Loader program.
    Your computer appears to be a no-name OEM, or possibly a self-build - but was certainly the motherboard was manufactured well before Win 7 was released, (2007 or earlier to be more precise), and cannot possibly be valid for a Win 7 OEM SLP Key.
    You need to contact the vendor and attempt to claim a refund.
    Otherwise, your only options are to either purchase a new copy of Windows from a reputable store, or to follow the links from the notification, and buy a Get Genuine kit (which I would not recommend, in your case, with a motherboard that old, as the license will be tied to that motherboard and will die with it when it eventually does go).
    You could also, obviously, revert to the (presumably legal) previous operating system you had installed on that PC.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by DrewWho Monday, October 4, 2010 7:54 AM
    Monday, October 4, 2010 7:21 AM
    Moderator

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    "DrewWho" wrote in message news:a9d86505-9740-422c-bdfe-e80f25b8a0ce...

    Hi, today I booted up my comp, and an alert pops up saying 'Windows 7- Build 7600 -This copy of Windows is not genuine' ...First off , I know this copy of Windows is genuine as I have been using it for months with no issues. I have not done any type of BIOS update recently , but about a month ago I DID have a boot problem in which I had to clear the CMOS battery to get it to boot. It was fine afterwards until now it says this alert message. I'm at a loss for what to do , as I've tried to click the link to activate it , but just get a webpage telling me how to purchase Windows and blah blah blah. Here is the report, by the way , would a system restore do any good? I don't want to try it as of yet , because I'm unsure if its even necessary.

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

    Licensing Data-->

     

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

     

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC IntelR AWRDACPI

      FACP IntelR AWRDACPI

      MCFG IntelR AWRDACPI

      SSDT PmRef CpuPm

      SLIC DELL   QA09   

     

    PLEASE HELP ME!!! TY!!!!


    I'm sorry to have to tell you that your Windows is a counterfeit :(
    The install is from a Dell computer's recovery disk set, and was enabled by a hacker's Loader program.
    Your computer appears to be a no-name OEM, or possibly a self-build - but was certainly the motherboard was manufactured well before Win 7 was released, (2007 or earlier to be more precise), and cannot possibly be valid for a Win 7 OEM SLP Key.
    You need to contact the vendor and attempt to claim a refund.
    Otherwise, your only options are to either purchase a new copy of Windows from a reputable store, or to follow the links from the notification, and buy a Get Genuine kit (which I would not recommend, in your case, with a motherboard that old, as the license will be tied to that motherboard and will die with it when it eventually does go).
    You could also, obviously, revert to the (presumably legal) previous operating system you had installed on that PC.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by DrewWho Monday, October 4, 2010 7:54 AM
    Monday, October 4, 2010 7:21 AM
    Moderator
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    Thank you so much for your speedy response! Although it's very disappointing , I will just purchase a new copy of Ultimate from Walmart. What happened was , I bought this desktop from a guy I worked with after only knowing him for a month or so for a great price. He was moving and needed the money so I jumped on it and thought it was awesome that it came with Windows 7 Ultimate. Not to mention it was super decked out for gaming , with an awesome Gfx card lots of RAM. I've def. learned my lesson , and again I thank you for your fast response. I think I will just go back to Windows Xp Pro lol , it's outdated but I've always loved that OS. Cheers :)
    Monday, October 4, 2010 7:54 AM
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    "DrewWho" wrote in message news:ab7c6b92-1080-4b2a-98e3-d6142de11d43...
    Thank you so much for your speedy response! Although it's very disappointing , I will just purchase a new copy of Ultimate from Walmart. What happened was , I bought this desktop from a guy I worked with after only knowing him for a month or so for a great price. He was moving and needed the money so I jumped on it and thought it was awesome that it came with Windows 7 Ultimate. Not to mention it was super decked out for gaming , with an awesome Gfx card lots of RAM. I've def. learned my lesson , and again I thank you for your fast response. I think I will just go back to Windows Xp Pro lol , it's outdated but I've always loved that OS. Cheers :)

    If you buy Win 7 Ultimate, you can run in XP Mode inside Win 7 - at the same time as benefitting from the advantages of Win 7 (and XP Mode is free! <g>)

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 4, 2010 10:38 AM
    Moderator