Reply Page Issue: Please Read RRS feed

  • General discussion

  • On 2/17 forums released an update which caused a problem in the thread preview. All Actions in preview mode (reply, answer, propose as answer, edit) started taking users to the 'page only' version of each of these actions. The page only version of the reply was functional but it no longer included the rich text editor and showed the html markup to users.

    We expect to have a fix to this issue later this week. For the time being, users can work around this problem by going to the thread page itself, by clicking the thread subject taking users to the thread version of the page. Once there, reply and the other functionality should be working as expected.

    Thanks for everyone's patience on this.

    Community Forums Program Manager
    Tuesday, February 22, 2011 5:54 PM

All replies

  • This problem was addressed via a 2/24 hotfix. This particular problem should be now addressed. 

    Re: the preview page, there are a few known issues with the preview page. 1. sometimes it doesn't work, specifically for threads being viewed in the wrong brand (we have a bug on this, but no eta). 2. users can still get the 'page only' version of an action (edit, answer, etc). This happens if you edit in preview mode and then click answer (for example). The problem is currently being worked on (finally) and is caused by state management in the client scripts, etc.

    Community Forums Program Manager
    Wednesday, March 2, 2011 9:50 PM