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Password problem RRS feed

  • Question

  • About a year ago I suddenly couldn't get acces to my hotmail account. I've always used the same password but suddenly it said it was incorrect and I couldn't change it. I've tried everything but nothing worked. So I just made a new e-mail account. But I used my first e-mail adres for a lot of other social networks like tumblr but I could keep using that e-mail adres for my other social networks. Until there was a problem with my tumblr password, so the new password was send to the e-mail adres BUT I can't get acces to that e-mail adres and I really want to fix it but I don't know how. 
    When I want to reset my password for my e-mail adres I have 3 options: 1: let a new password send to that e-mail adres (but how is that possible when I can't get acces to that e-mail adres??)
    2: answer the security question (I can't because it keeps saying that I've tried it to much)
    3: let a new password send to an other e-mail adres (so I want to do that, but I can't because it keeps saying 'your session is over, sing out and in again and try again)

    So, what do I need to do??

    (btw: I don't understand this forum, I only see people post forums about things I've never heard of so I also don't know which forum category I had to choose (ps: sorry for my bad english))

    Monday, August 1, 2016 10:41 PM

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  • Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is only one forum among the many that are on the TechNet Discussion Forums, and given your post, you likely chose the wrong forum.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their q 

    uestion in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue. 

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx 

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    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing.   

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/ 

    Moving to off topic.   

    Thanks,

    Sowmya 


    Sowmya MSDN Subscription Feedback

    Monday, August 1, 2016 11:01 PM
  • I'd work through all the links here.

    https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Monday, August 1, 2016 11:33 PM