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Windows XP Genuine Validation-VLK Blocked on used laptop RRS feed

  • Question

  • Just got a used laptop.  It was already running on XP Pro.  Two days later, started receiving messages about software not passing validation.  Looked into it.  Product code is same, however, originally laptop came with Windows NT(no manual).  Tried Microsoft tools to fix problem, and checked all FAQ's with no results.

    What can I do to get my copy of Windows to pass a genuine 

    validation?

     

    Or....

     

    How can I get my VLK unblocked?

     

    Any assistance anyone can provide would be greatly appreciated.  If you have any questions to verify information or a solution to this problem, please contact me at:

    z101black@yahoo.com

    because I can't always get to this site.  Thank You.

    Monday, April 23, 2007 4:01 AM

Answers

  • Hi Russ,

     

    This laptop originaly came preinstalled with Windows NT 4. Since then, someone has installed a Volume Licensing edition of XP Pro (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

      As a rule, VLk editions of XP should not be sold to individual consumers.Large Corporations, Large Schools and Governments have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

     

    It is quite common for unscrupulous resellers to bundle a Blocked VLK with a computer because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.I can provide you with a couple options and I recommend that you follow up with both:

       A) Contact the person/company that sold you the computer and demand the Genuine Microsoft software, that you paid for. Or a Refund.

       B) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    or

    Click on the blue star in the system tray and follow the directions to purchase a WGA kit.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Thursday, April 26, 2007 7:06 PM

All replies

  • RussA.G,

    Please follow these steps for assistance:

    If the computer is operational, run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, April 23, 2007 12:08 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-BPQBY-F4R3R-TVBTH
    Windows Product Key Hash: 1ZQXver03SDhUBgLCKvTUeqjfpI=
    Windows Product ID: 55274-642-7769785-23187
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: c85a162e-144a-487c-958c-11a75242a15b
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c85a162e-144a-487c-958c-11a75242a15b</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TVBTH</PKey><PID>55274-642-7769785-23187</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-839522115-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude CPx H500GT             </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20000411000000.000000+000</Date></BIOS><HWID>F6F23507018400C6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57703</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

             COA Information

    Edition:  Windows NT Workstation 4.01-2

    OEM Product #:  09100-OEM-0001033-05541

    This is a Dell laptop.

    Thursday, April 26, 2007 5:26 AM
  • Hi Russ,

     

    This laptop originaly came preinstalled with Windows NT 4. Since then, someone has installed a Volume Licensing edition of XP Pro (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

      As a rule, VLk editions of XP should not be sold to individual consumers.Large Corporations, Large Schools and Governments have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

     

    It is quite common for unscrupulous resellers to bundle a Blocked VLK with a computer because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.I can provide you with a couple options and I recommend that you follow up with both:

       A) Contact the person/company that sold you the computer and demand the Genuine Microsoft software, that you paid for. Or a Refund.

       B) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    or

    Click on the blue star in the system tray and follow the directions to purchase a WGA kit.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Thursday, April 26, 2007 7:06 PM
  •  Darin Smith MS wrote:

    Hi Russ,

     

    This laptop originaly came preinstalled with Windows NT 4. Since then, someone has installed a Volume Licensing edition of XP Pro (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

      As a rule, VLk editions of XP should not be sold to individual consumers.Large Corporations, Large Schools and Governments have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

     

    It is quite common for unscrupulous resellers to bundle a Blocked VLK with a computer because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.I can provide you with a couple options and I recommend that you follow up with both:

       A) Contact the person/company that sold you the computer and demand the Genuine Microsoft software, that you paid for. Or a Refund.

       B) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    or

    Click on the blue star in the system tray and follow the directions to purchase a WGA kit.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Friday, April 27, 2007 10:20 PM