My girlfriend was given a copy of windows 7 ultimate by her university so she can work from home. It has been installed on the pc for nearly 6 months now with no problems. On boot up yesterday, it took 20 minutes to get to the desktop. After log in it went
to a balck screen with the cursor, then stuck on the welcome screen for 5 minutes and eventually the desktop appeared but with the wallpaper missing and a message in the bottom right saying this copy of windows is not genuine. I have been all over the web
for a solution. I have run malwarebytes. stinger and superantispyware all of which were clear. I have tryed to use phone activation but cannot get past error messages to get the activation code. Its driving me insane and she is unable to do any work on the
pc.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-87J6T-PGKJD-6VQX8
Windows Product Key Hash: 4hAnz2T6/rMhkQr4zS4OGhUzVnM=
Windows Product ID: 00426-260-1751331-85387
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {02CC2057-2B20-42D5-8A9E-AA094E4A75CA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{02CC2057-2B20-42D5-8A9E-AA094E4A75CA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6VQX8</PKey><PID>00426-260-1751331-85387</PID><PIDType>5</PIDType><SID>S-1-5-21-1872296417-4159154018-2397338507</SID><SYSTEM><Manufacturer>FOXCONN</Manufacturer><Model>M61PMV</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>P08 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091204000000.000000+000</Date></BIOS><HWID>F9BB3607018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Nvidia</OEMID><OEMTableID>NVDAACPI</OEMTableID></OEM><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Professional Edition 2003</Name><Ver>11</Ver><Val>4DB8FA8831CA500</Val><Hash>c7ybn3mq02eX1gf0VYLA30brqUE=</Hash><Pid>73931-640-5651803-57515</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App
Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
Error: 0x46
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:13:2010 22:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAeqiWrQxLkgDQx1q4IoZ+P8osrOcTM0Ia
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia NVDAACPI
FACP Nvidia NVDAACPI
HPET Nvidia NVDAACPI
MCFG Nvidia NVDAACPI
SLIC Nvidia NVDAACPI
A quick response would really be appreciated. I have tryed ringing microsoft and also manual phone activation but get an error msg when i try
