Microsoft Elevate America, cannot see the practice for Change the background of a Document RRS feed

  • Question

  • Please if some could help me, this page places examples in which you click to see them but when I do it nothing happens. Please kindly ask for help.

    Thank you in advance 

    Saturday, June 12, 2010 2:41 AM

All replies

  • ·         Dear Martha:

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –


    · Go to the following site:  https://account.live.com/SummaryPage.aspx

    · Sign-in to Windows Live.

    · Click on Account Summary (in the left nav)

    · Click on Registered Information (Above Password Reset Information)

    · This will open up to your profile data. 

    · Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    · Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

    Thanks, Sujith Gopal, Microsoft E-Learning Support Team

    Monday, June 21, 2010 5:57 AM
  • Thank you for your answer. The problem is in the screenshot of the error since Microsoft only accepts an attachment for a maximum of 100kb and I have tried with PDF in grayscale, reducing the picture or graphic but I cannot reduce it to 100kb. If I choose black and white, it will not show the problem. Can you or any one of your colleagues to explain how can I do it.

    Martha Consuelo

    Saturday, July 17, 2010 7:38 AM