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Why not genuine for Word, EXCEL & Powerpoint RRS feed

  • Question

  • Why am I receiving a not genuine message for the 3 program only?  I did my diagnostics:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-K8QKR-PCGK6-B8PB6

    Windows Product Key Hash: xz8A7v9+WKJyajBjUrWcJLheAts=

    Windows Product ID: 89578-OEM-7215785-59624

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {E2DE9156-1D97-498E-AC86-4282943B6A36}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.100218-0019

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings:

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{E2DE9156-1D97-498E-AC86-4282943B6A36}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B8PB6</PKey><PID>89578-OEM-7215785-59624</PID><PIDType>8</PIDType><SID>S-1-5-21-2038132546-3495677579-2296698556</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9000 (RU971UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3D    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071122000000.000000+000</Date></BIOS><HWID>78313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>F1F9A064C2CD86</Val><Hash>kI5cNvRoecZbjGtaAoyPwvnSFIg=</Hash><Pid>89409-707-8917037-65879</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_COA_SLP channel

    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00144-157-859624-02-1033-6000.0000-3472009

    Installation ID: 007781882753028512800446519655619714851902755402253825

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: B8PB6

    License Status: Licensed

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: NgAAAAEAAwABAAEAAgABAAAAAwABAAEAJJSGOiyeWtnUVEgkYIC832pZ8vTiDLLjGHisVvr8

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name        OEMID Value    OEMTableID Value

      APIC                           HP                                 APIC 

      FACP                         HP                    MCP51M 

      HPET                          PTLTD              HPETTBL

      BOOT                         HP                    $SBFTBL$

      MCFG                         HP                      MCFG 

      SSDT                         PTLTD              POWERNOW

      SLIC                           HPQOEM                      SLIC-MPC 

    Tuesday, July 27, 2010 9:14 PM

Answers

  • From your MGA Report:

    OGA Data-->

    Office Status: 108 Invalid VLK  [VLK = Volume License Key]

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    ·         Unfortunately, you have a Volume License copy of Microsoft Office Professional Plus 2007 installed whose product key is counterfeit and never issued by Microsoft.  A Volume License is only legitimately sold with a minimum purchase of five (5) licenses and not sold individually.

    Please review:  What is the genuine Office offer?

     


    Carey Frisch
    Wednesday, July 28, 2010 3:52 AM