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Windows has always been ok, now it's no longer genuine.

Question
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I share my computer with my mom. We've had our Windows XP computer for I think 2 years now. A while ago, my mom said the computer is saying it's no longer genuine. I disregarded it. I'm not the biggest computer nerd so I thought it would be ok. But barely anything on my computer anymore. I have no clue what Windows not being genuine means, so I've been researching what to do. I downloaded the "Microsoft Genuine Advantage Tool" and ran the test. I was told to post the results here. So these are my results:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6B24C3FA-30B5-4614-8677-8BA1C19F8C77}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6B24C3FA-30B5-4614-8677-8BA1C19F8C77}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-747010215-2062435167-2256695352</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1831</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090914000000.000000+000</Date></BIOS><HWID>05BB3007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-3442012
Installation ID: 017403498276402663797453668374879565515465878334670455
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F032.
Remaining Windows rearm count: 3
Trusted time: 3/30/2013 8:42:03 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 3:27:2013 22:36
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GFo+SF1TFze/uzFtHP2Fe5BhvsZawAbRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1416
FACP ACRSYS FACP1416
HPET ACRSYS OEMHPET0
MCFG ACRSYS OEMMCFG
WDRT ACRSYS NV-WDRT
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1416
NVHD ACRSYS NVHDCP
SSDT DpgPmm CpuPm
I have no clue what that means! ^ please help me return my computer to genuine.
Thanks,
Katie
Sunday, March 31, 2013 1:00 AM
Answers
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my guess is a Dell OEM recovery disk was used to reinstall your windows. that won't work on an emachine computer.
what version and edition of windows is stated on your COA?
- Proposed as answer by Noel D PatonModerator Monday, April 1, 2013 4:28 PM
- Marked as answer by Noel D PatonModerator Wednesday, April 10, 2013 12:32 PM
Sunday, March 31, 2013 1:31 PMAnswerer
All replies
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my guess is a Dell OEM recovery disk was used to reinstall your windows. that won't work on an emachine computer.
what version and edition of windows is stated on your COA?
- Proposed as answer by Noel D PatonModerator Monday, April 1, 2013 4:28 PM
- Marked as answer by Noel D PatonModerator Wednesday, April 10, 2013 12:32 PM
Sunday, March 31, 2013 1:31 PMAnswerer -
Sorry for taking so long to reply, I haven't had access to my computer. What's my "COA"?Thursday, April 11, 2013 11:58 PM
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Certificate Of Authenticity. it is a sticker attached to the side of your computer which contains your product key.
http://www.microsoft.com/en-us/howtotell/Hardware.aspx#PCPurchase
Friday, April 12, 2013 1:09 AMAnswerer