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Made significant hardware changes, Windows flagging as not genuine. RRS feed

  • Question

  • I'd been running Windows 7 for a few months with no issues.

    A few days ago, I heavily upgraded my computer(new MoBo, CPU & GPU). Afterwards, Windows crashed repeatedly on startup, the repair tool didn't work due to "compatibility" problems. I assume I forgot to do something important before replacing the hardware.
    Anyway, the HDD had to be wiped completely clean(i.e. delete all partitions, allow W7 to create new ones as needed, formatting in the process.)

    And here I am a few days later with Windows 7 telling me it cannot activate online with my key, and that it might not be genuine. I am as certain as i can be that it is genuine.

    As every other thread I've seen here posted a MGADiag report, I will too.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BCR38-849QW-CRTMD
    Windows Product Key Hash: pD2OxpSHr/bHxcXnUR/GsGYv33E=
    Windows Product ID: 00359-OEM-8704484-01190
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F1FABDBB-90B1-49FC-95D4-C9C967166C93}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F1FABDBB-90B1-49FC-95D4-C9C967166C93}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CRTMD</PKey><PID>00359-OEM-8704484-01190</PID><PIDType>3</PIDType><SID>S-1-5-21-4035604095-2200368324-2727167923</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7793</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.2</Version><SMBIOSVersion major="2" minor="8"/><Date>20131224000000.000000+000</Date></BIOS><HWID>D2AE3007018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-044-801190-02-2057-7601.0000-3002014
    Installation ID: 016606189443620751854515304536339522339500263510338671
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CRTMD
    License Status: Initial grace period
    Time remaining: 35880 minute(s) (24 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 28/10/2014 02:46:05

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:28:2014 02:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAln2WL4SjKE0UNHYBipsAKXNeHPo07w==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      IVRS            AMD        BANTRY  
      SSDT            AMD        BANTRY  
      SSDT            AMD        BANTRY  
      CRAT            AMD        BANTRY  
      SSDT            AMD        BANTRY  
      SSDT            AMD        BANTRY  
      SSDT            AMD        BANTRY  
      BGRT            ALASKA        A M I





    • Edited by Malix22 Tuesday, October 28, 2014 2:50 AM
    Tuesday, October 28, 2014 2:48 AM

Answers

  • I can't see anything wrong - but it does look as if you may have changed the motherboard, and this could break the terms of the OEM System Builder license, and cause the problem you're having.

    You need to use Operator Activation, and explain to the operator that you replaced the motherboard due to the previous one being faulty, and that this was the closest equivalent board you could obtain. (Any other reason is likely to lead to refusal).

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by Malix22 Tuesday, October 28, 2014 1:36 PM
    Tuesday, October 28, 2014 10:33 AM
    Moderator

All replies

  • I can't see anything wrong - but it does look as if you may have changed the motherboard, and this could break the terms of the OEM System Builder license, and cause the problem you're having.

    You need to use Operator Activation, and explain to the operator that you replaced the motherboard due to the previous one being faulty, and that this was the closest equivalent board you could obtain. (Any other reason is likely to lead to refusal).

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by Malix22 Tuesday, October 28, 2014 1:36 PM
    Tuesday, October 28, 2014 10:33 AM
    Moderator
  • This worked, and the issue is resolved. Thank you very much :)
    Tuesday, October 28, 2014 1:35 PM
  • You're welcome - good luck!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, October 28, 2014 1:54 PM
    Moderator