locked
problem with keyupdatetool RRS feed

  • Question

  • after failing validation purchased genuine product key online. when running keyupdatetool recieve error message 0x800402c9.
    check disk found no problems. have 153GB free space. i run XPpro version 2002.
    Saturday, August 8, 2009 10:28 AM

Answers

  • Hello solgert,

    Unfortunately, the Product Key Updater utility is not able to correct every issue in every nongenuine installation of XP that it encounters.  Sometimes these nongenuine installations of XP are so hacked and cracked, or so damaged, that the Updater cannot complete its task of verifying the integrity over 6,000 files.

    In that case, the only thing you can do is to wait until the physical portion of the WGA Kit arrives in the mail.  In about two weeks you should get a Genuine XP CD and CoA, and using that CD plus the Product Key you were emailed, you can do a repair reinstallation of XP or preferably a full clean installation of XP after backing up your valuable files.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, August 8, 2009 10:02 PM