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Weekly "This copy of Windows is not genuine" notification RRS feed

  • Question

  • Roughly every week, I am getting the "This copy of Windows is not genuine" notification on my desktop. Running the Microsoft Genuine Advantage Diagnostic Tool causes the message to go away without any further action on my part, but I have to repeat this process every week.

    Log follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TTBVC-3WVPT-GY2X9
    Windows Product Key Hash: Zn4hAECbIQ4bEEPcavv6rViMm+M=
    Windows Product ID: 00371-619-3797225-85251
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {11F62A9C-D787-43ED-ADE2-617F523EFD6C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{11F62A9C-D787-43ED-ADE2-617F523EFD6C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GY2X9</PKey><PID>00371-619-3797225-85251</PID><PIDType>5</PIDType><SID>S-1-5-21-1665581178-3975206780-2118560976</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>700Z7C</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>P03AAE</Version><SMBIOSVersion major="2" minor="7"/><Date>20120426000000.000000+000</Date></BIOS><HWID>A4DA3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-619-379722-01-1033-7601.0000-1592012
    Installation ID: 002002292136558345090325943583289305131676862056869803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GY2X9
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/20/2012 1:49:11 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:19:2012 18:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAIAAQABAAIAAQADAAAABgABAAEAln0K3ES9TjQ8Cvp3np2gwd6IDKsjPSdzjrwsXo7Scoq+QchUlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            SECCSD        LH43STAR
      FACP            SECCSD        LH43STAR
      HPET            SECCSD        LH43STAR
      MCFG            SECCSD        LH43STAR
      SLIC            SECCSD        LH43STAR
      SSDT            SECCSD        PtidDevc
      ASF!            SECCSD        LH43STAR
      FPDT            SECCSD        LH43STAR
      SSDT            SECCSD        PtidDevc
      SSDT            SECCSD        PtidDevc
      UEFI            SECCSD        LH43STAR
      UEFI            SECCSD        LH43STAR
      POAT            SECCSD        LH43STAR
      SSDT            SECCSD        PtidDevc
      SSDT            SECCSD        PtidDevc
      UEFI            SECCSD        LH43STAR

    Monday, August 20, 2012 7:52 PM

Answers

  • There's nothing wrong in the report - which possibly indicates that the problem is a 'race condition'

    Do you have any scheduled tasks set up which may be affecting things? if so, what?

    does it coincide with any regular housekeeping tasks that you do manually?

    Is your AV perhaps set to scan that day? (AV's seem to be the most common causes of this kind of thing)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 20, 2012 9:01 PM
    Moderator

All replies

  • There's nothing wrong in the report - which possibly indicates that the problem is a 'race condition'

    Do you have any scheduled tasks set up which may be affecting things? if so, what?

    does it coincide with any regular housekeeping tasks that you do manually?

    Is your AV perhaps set to scan that day? (AV's seem to be the most common causes of this kind of thing)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 20, 2012 9:01 PM
    Moderator
  • Thanks. You might be on to something, because I have a full system backup using Acronis True Image Home 2012 scheduled to run every Monday during lunch. I'll have to pay attention going forward to see if they're related. If that's the cause, do you have any suggestions as to a work-around?

    Regards,

    Kevin

    Monday, August 20, 2012 9:25 PM
  • The system will retest itself periodically anyhow and should reset either after a reboot or just if you leave it long enough :)

    See how long you can ignore it before it goes away <eg>


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 20, 2012 9:34 PM
    Moderator
  • Reschedule the backup for "after hours".  ATIH will wake the computer up from sleep mode to run (provided you are using the default settings) and put it back to sleep afterwards.  Just don't shut down the afternoon before the scheduled run.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Tuesday, August 21, 2012 12:07 AM
    Answerer