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  • Question

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    I'm trying to set up a backup program that includes backing up an external hard drive that I use to store some of my files. However, when I set the files to include, the external drive does not even show up--only folders and files under my c: drive do. Is it possible to backup my external drive (onto another, larger external hard drive)

     

    Thanks for any help

    -Tom

    Friday, September 26, 2008 5:42 PM

Answers

  • I believe the only solution, short of upgrading the internal drive, would be to manually back up your files. This will probably be necessary due to some further limitations of the OneCare backup process that you might not be aware of. First, you should know that the OneCare backup requires a large workspace on the source drive for preparing the backup. See this thread for example: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3870383&SiteID=2

    The second reason that it might not work for you, is that the new OneCare backup scheme backs up files by type, so several types of files would automatically be excluded. This Knowledge Base article discusses this new limitation: http://support.microsoft.com/kb/944182  

    GreginMich

     

    Saturday, September 27, 2008 2:04 AM

All replies

  • TVZ,

     

    Thank you for visiting the OneCare Program forums,

     

    The external hard drive is designed to be a backup utility for OneCare and OneCare backups up the files and folders

    of the hard drive being used.  The OneCare circle feature is designed so that you can backup the computer on which

    OneCare is installed. 

     

    For more information on backup support for OneCare please visit the following kb article:

     

    http://support.microsoft.com/kb/913736

     

    I hope this helps,

     

    Lori MS

    Saturday, September 27, 2008 12:05 AM
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    Thanks Lori. I understand that an external hard drive would normally be the location for the backup files. My situation is that my internal hard drive does not hold all my files, so I have some folders on a small external hard drive. I now need to have a way to back up both of these hard drives onto a larger external hard drive. I assumed that if I have both of them plugged into USB ports, One Care could find them and backup the small one, as well as the internal one, onto the larger one. What do you recommend?

     

    Thanks again.

    Saturday, September 27, 2008 12:57 AM
  • I believe the only solution, short of upgrading the internal drive, would be to manually back up your files. This will probably be necessary due to some further limitations of the OneCare backup process that you might not be aware of. First, you should know that the OneCare backup requires a large workspace on the source drive for preparing the backup. See this thread for example: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3870383&SiteID=2

    The second reason that it might not work for you, is that the new OneCare backup scheme backs up files by type, so several types of files would automatically be excluded. This Knowledge Base article discusses this new limitation: http://support.microsoft.com/kb/944182  

    GreginMich

     

    Saturday, September 27, 2008 2:04 AM
  • OneCare will not back up files from any external or network disks. The only valid sources for files to be backed up are internal to the PC, unfortunately.

    -steve

     

    Monday, September 29, 2008 5:16 PM
    Moderator
  • Thanks Steve.

    Monday, September 29, 2008 6:42 PM