Asked for but never got a service code


  • This morning I went to my hotmail account, which has been my email account for nearly 11 years, and found that my account was blocked. The reason given was that someone or something had sent out several scam messages using my account.

    Fine! I was directed to ask for a service code via my cellphone; and submitted the cellphone number to Windows Live Hotmail fo that purpose. The reponse was that this would take a few minutes.

    After waiting 25 minutes with no reply, I requested another service code. I did so again about 15 minutes later; and again about an hour after that. Still, no response. What Gives?!

    I have opened a new hotmail email address, so that I could request aservice code number ber sent to me that way. The response is that it will take about 24 hours to receive a reply.

    Thursday, January 05, 2012 4:53 PM