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Problem report RRS feed

  • General discussion

  • I just performed a regular reinstall of my system using my valid cd key, and upon trying to update I got the message that I was unable to update Windows because it could not validate.

    After reading some other threads, I visited this site:

    http://www.microsoft.com/genuine/downloads/validate.aspx

    and was able to update.

    I'm wondering why Windows update didn't just foreward me to that page to begin with, this must be a major problem for everybody who is reinstalling and doesn't already have SP2 slipstreamed (my guess).

    Saturday, May 20, 2006 2:43 AM

All replies

  • j0keR:

     

    Thanks for reporting this problem.  I'm glad you were able to get Windows update working again on your computer. We've been investigating to try and find out what is causing this problem and hope to have it fix soon.

     

    Thanks,

    Greg

    Saturday, May 20, 2006 6:07 AM