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Microsoft.Crm.Setup.Server.SetSandboxServicePrincipalNameAction failed

    Question

  • I am getting below error when installing CRM 2015 on windows server 2012 R2.  Kindly help me to solve this issue. 

    I used service accounts as show below

    Security account for the ASP.NET service: CRM_SERVICE@7SEAS.AE

    Security account for the Microsoft Dynamics CRM deployment service: CRM_SERVICE@7SEAS.AE

    Security account for Microsoft Dynamics CRM services: CRM_SERVICE@7SEAS.AE

    Security account for Microsoft Dynamics Sandbox Processing service: NT AUTHORITY\NETWORK SERVICE

    Security account for the Microsoft Dynamics CRM monitoring service: CRM_SERVICE@7SEAS.AE

    Microsoft.Crm.Setup.Server.SetSandboxServicePrincipalNameAction failed

    I got below solution. But when I have to run this please give more details. 

    For anyone else having this problem, if you're on Windows Server 2012 R2 and CRM 2015 or CRM 2016 the command to use is as follows:

    setspn -s http/MSCRMSandboxService <Domain\User>

    setspn -s http/MSCRMAsyncService <Domain\User>

    just replace the <Domain\User> with your domain and service account name minus the < >.


    pnoushu@hotmail.com

    Sunday, March 19, 2017 2:38 PM

Answers

  • The setup log file may give more details on the cause of the error (for example your account may not have sufficient permission in AD).

    The setspn commands can be run from a command prompt


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Monday, March 20, 2017 11:54 AM
    Moderator