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Windows won't accept Product Key! RRS feed

  • Question

  • Hi,

     

    I'm trying to open a file using Windows Office but it won't accept the 25-character product key on the bottom of my machine. It says it's incorrect. Why?

     

    P.S. My computer skills are weak so please keep any jargon to bare min.

     

    Thank you!

     

    Tuesday, May 13, 2008 2:29 PM

Answers

  •  needle1ntheHay wrote:

    Hi,

     

    I'm trying to open a file using Windows Office but it won't accept the 25-character product key on the bottom of my machine. It says it's incorrect. Why?

     

    P.S. My computer skills are weak so please keep any jargon to bare min.

     

    Thank you!

     

     

    Computer manufacturers often install a trial version of Microsoft Office.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it s likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.

     

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    http://support.microsoft.com/kb/927920/en-us

     

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to buy the 2007 Microsoft Office suites:

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

     

    Tuesday, May 13, 2008 8:51 PM
    Moderator

All replies

  •  needle1ntheHay wrote:

    Hi,

     

    I'm trying to open a file using Windows Office but it won't accept the 25-character product key on the bottom of my machine. It says it's incorrect. Why?

     

    P.S. My computer skills are weak so please keep any jargon to bare min.

     

    Thank you!

     

     

    Computer manufacturers often install a trial version of Microsoft Office.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it s likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.

     

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    http://support.microsoft.com/kb/927920/en-us

     

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to buy the 2007 Microsoft Office suites:

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

     

    Tuesday, May 13, 2008 8:51 PM
    Moderator
  • I'm having a similar issue. Brand new laptop just out of the box 4 hours ago. Am now about 45 minutes into trying to activate the trial version. I click the icon on the desktop, it has a link to click to get a trial product key. Link doesn't work...tells me it can't connect to the internet but gives me a link to get a trial product key online. Follow the link and it says nothing about getting a trial key. Finally start the download process for trial version of Office 2007 and then it made me register a couple of times and then gave me a trial product key that doesn't work. Tried it again, registered again, got a different trial key....it doesn't work either. When I try to enter the product key it tells me the key (both keys) are invalid.

    Is there any way to get a trial key that isn't invalid?

    Monday, April 5, 2010 8:23 PM
  • Hello DaddyUnit,

    The downloaded trials get you a retail license for the edition of Office you picked to download.

    The preinstalled trials get you an OEM license for the edition of Office preinstalled on the computer.

    Retail keys don't work in OEM software and vice versa.

    At this point with things mixed up, it's probably best to uninstall whatever Office is on the computer, restart twice, then download the retail trial from here:  http://us20.trymicrosoftoffice.com/product.aspx?sku=3203819&culture=en-US&re_ms=nonredir


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 5, 2010 8:51 PM