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MS Office CD with product key code RRS feed

  • Question

  • I have & own my MS Office CD - never loaned it to anyone. However my pc died & I had to reload XP Pro - that works fine. But my Office CD product key code doesn't work any longer. What's the deal? I paid for it in full & again I have never loaned it out.
    Sunday, May 16, 2010 8:12 PM

Answers

  • Hello Shelbelster,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, May 16, 2010 9:16 PM

All replies

  • I purchased @ Best Buy - the halogramed CD. I even have the Business Contacts CD. I haven't used that one as of yet. Updates allowed me to update Office.
    Sunday, May 16, 2010 8:38 PM
  • Hello Shelbelster,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, May 16, 2010 9:16 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 20, 2010 8:47 PM