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Validation passes, WU fails, errors in MGADiag

    Question

  • I have been folling this thread closely as I have a similar problem. I upgraded the hard drive in my Toshiba laptop and now can not run updates or get updates for MS Security Essentials. I have done all the steps you suggested to eurolobby- My windows validation comes up good with no errors. The results of my DIAG are similar:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {69B1CD9A-BB49-477E-A5B2-B16A7DA0096F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.130707-1535
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18704], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18882], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18551], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18416], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18508], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18646], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18738], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18528], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18508], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18881], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18541], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18659], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18736], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18881], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6002.18592], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wininet.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iertutil.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\urlmon.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1010.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advpack.dll[9.0.8112.16421], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msrating.dll[9.0.8112.16421], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieframe.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mshtml.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imgutil.dll[9.0.8112.16421], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18463], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieui.dll[9.0.8112.16502], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18541], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{69B1CD9A-BB49-477E-A5B2-B16A7DA0096F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-2732826977-1390623016-2335831479</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L355</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20080528000000.000000+000</Date></BIOS><HWID>32313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500237-02-1033-6001.0000-1372008
    Installation ID: 020806161551415832006182207564645122285484325705490413

    Partial Product Key: RJ34F
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEAAwABAAIAAQACAAAAAwABAAEAeqgSD9jdOhWckUaDGvnSOmjp8vRaW8diWCqciqxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      ASF!   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   PmRef  CpuPm

    Tried the Intel Driver- had to use the older one- rebooted twice- same problem- no windows update.

    This is very frustrating- any new thoughts?

    Wednesday, October 9, 2013 3:44 AM

Answers

  • Patrick - I've split your thread out into a new one to avoid confusion.

    Your problem is indeed very similar to the one you responded to, but may still have significant differences, and causes.

    I suspect that the problem lies in dll registration somewhere - so it may be a good idea to run the WU Reset fixit tool

    http://support.microsoft.com/kb/971058

    See if it has anything to do/say, and post back with the results and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, October 9, 2013 8:37 AM
    Moderator