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Dell Venue Pro 3845 Windows 8.1 Tablet freeze on blue screen during reset

    Question

  • Hi,

    I did a hard reset on my tablet. After the process completed, the screen freeze when it came to the blue screen which says, "Hi, Lets get a few basic things out of the way".

    Nothing works when I click on Next or any part of the screen.

    Please how do I unfreeze the screen and get back to complete the reset to bring me to the login screen.

    Thanks for your help.

    Thursday, February 09, 2017 10:49 PM

Answers