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off topic - Problem 80048826 RRS feed

  • General discussion

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    I cant log into my MSN/HOTMAIL account for 2 days already.  My alternate email is RaquelMeerovici@videotron.ca  I have very important emails to wait for and I hate to change to GMAIL because there is a problem with Windows Live Mail....... but I think I have no choice.  I have read that Microsoft needs to do a a "back-end' fix on my account in order to have it up and running.  I do log in with no problems because at sing-in, if I chose FORGOT PASSWORD, it asks me for the right validation questions.

    Please fix it soon! it is extremely important for me not to have to change to GMAIL.

    Thanks,
    Raquel Meerovici-Spiegelman

    Friday, November 14, 2008 6:05 AM

All replies

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    You're off topic for this forum, which is dedicated to Windows Live OneCare.

    Support for Windows Live Hotmail and other Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com

    Support for MSN or paid Hotmail Plus - http://support.msn.com

     

    -steve

    Friday, November 14, 2008 2:10 PM
    Moderator