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40 computers in business are not licensed until now since october 2010 RRS feed

  • Question

  • Good day!

    I want to ask about the problems we have in our internet cafe until today.

    we started our icafe business last October 2010. Our current technician is the same person whom we bought our units in a package deal with 40 units, 2 servers and 2 printers. we also agreed and signed papers about the deal. he also assured and is indicated on our agreement that with the package, windows licenses for all units are included.

    our problem is that, until now our units dont have a licensed windows or window is not genuine. technician just keep telling us that license are hard to get. he also said that they require at least 50 units to get license for all the computers and it is the reason why we cant avail the promo given to get licenses.

    since we dont have enough knowledge about computers and licensing stuff, i want to ask help because its been months that our units are not licensed. our technician seems so busy or ignoring our calls about this matters.

    we really need your help. now, business is getting worst. LAN and online games and offices are having a run time error and we cant do anything about it because units are all've been deep freeze by our technician and system defaults settings are also being hide by the technician. he didnt even give us information about the passwords.

    P.S. all units are having different kinds of problems. some of it cant be turn on and desktop are inactive. we really need your help.

    thank you so much!
    Sunday, April 17, 2011 7:32 AM

Answers

  • Hello Gianna184,

    As Noel mentioned, genuine licenses for Windows XP are not easy to come by because Microsoft has discontinued that OS.

    Normally in order to partcipate in Volume Licensing, the minimum purchase is 5 (five) licenses, not 50.  However, Volume licensing won't directly be of assistance in this case because Volume Licenses are upgrade licenses only---for you to use a Volume License on these computers, each computer must first have an original equipment manufacturer (OEM) license (or full retail license, but these are more expensive than OEM).  In your case it probably does not make sense to spend $125-150 per computer for an OEM license and then another $150-200 for a Volume License for each computer.

    Since DeepFreeze supports Windows 7, there is no reason for you to run Windows XP or Vista, assuming of course that the computers that were deployed have sufficient power to run W7.

    A viable solution would be:

    1.  Purchase 40 or 42* systembuilder/OEM licenses for Windows 7 (most likely Home Premium---no real need for Professional) and install.

    2.  Purchase 40 or 42 Deep Freeze licenses and install.

    3.  Fire the technician, sue for breach of contract (assuming the contract does indeed state that he was supposed to deliver legally and correctly licensed Windows computers).

    *Not sure why an internet cafe would need servers---if not, then repurpose the servers (which are probably not properly licensed anyway) as two more workstations.

    Sunday, April 17, 2011 9:39 PM

All replies

  • "Gianna184" wrote in message news:aabd69b8-acf0-4542-ad25-3c71d6e0906c...
    Good day!

    I want to ask about the problems we have in our internet cafe until today.

    we started our icafe business last October 2010. Our current technician is the same person whom we bought our units in a package deal with 40 units, 2 servers and 2 printers. we also agreed and signed papers about the deal. he also assured and is indicated on our agreement that with the package, windows licenses for all units are included.

    our problem is that, until now our units dont have a licensed windows or window is not genuine. technician just keep telling us that license are hard to get. he also said that they require at least 50 units to get license for all the computers and it is the reason why we cant avail the promo given to get licenses.

    since we dont have enough knowledge about computers and licensing stuff, i want to ask help because its been months that our units are not licensed. our technician seems so busy or ignoring our calls about this matters.

    we really need your help. now, business is getting worst. LAN and online games and offices are having a run time error and we cant do anything about it because units are all've been deep freeze by our technician and system defaults settings are also being hide by the technician. he didnt even give us information about the passwords.

    P.S. all units are having different kinds of problems. some of it cant be turn on and desktop are inactive. we really need your help.

    thank you so much!

    This issue doesn't appear to be related to the subject of this forum - I would suggest that you repost it in the TechNet forums for better assistance.
     
    Volume Licenses are available from 5 units up - although I'm not sure about the current availability of XP ones, sine MS stopped selling Retail and OEM copies some time ago.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 17, 2011 7:42 AM
    Moderator
  • Hello Gianna184,

    As Noel mentioned, genuine licenses for Windows XP are not easy to come by because Microsoft has discontinued that OS.

    Normally in order to partcipate in Volume Licensing, the minimum purchase is 5 (five) licenses, not 50.  However, Volume licensing won't directly be of assistance in this case because Volume Licenses are upgrade licenses only---for you to use a Volume License on these computers, each computer must first have an original equipment manufacturer (OEM) license (or full retail license, but these are more expensive than OEM).  In your case it probably does not make sense to spend $125-150 per computer for an OEM license and then another $150-200 for a Volume License for each computer.

    Since DeepFreeze supports Windows 7, there is no reason for you to run Windows XP or Vista, assuming of course that the computers that were deployed have sufficient power to run W7.

    A viable solution would be:

    1.  Purchase 40 or 42* systembuilder/OEM licenses for Windows 7 (most likely Home Premium---no real need for Professional) and install.

    2.  Purchase 40 or 42 Deep Freeze licenses and install.

    3.  Fire the technician, sue for breach of contract (assuming the contract does indeed state that he was supposed to deliver legally and correctly licensed Windows computers).

    *Not sure why an internet cafe would need servers---if not, then repurpose the servers (which are probably not properly licensed anyway) as two more workstations.

    Sunday, April 17, 2011 9:39 PM