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CRM 2015 - Unable to Resolve Case or use the Marketing Social Dashboard RRS feed

  • Question

  • I am getting ready to move my company to CRM 2015.  Right now I am testing 2015 to ensure full functionality before we move our production to the new server.  Whenever we attempt to resolve a case, nothing happens, but the following error is shown in the event viewer:

    WebHost failed to process a request.
     Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/34717384
     Exception: System.ServiceModel.ServiceActivationException: The service '/CRMEF/XRMServices/2011/Organization.svc' cannot be activated due to an exception during compilation.  The exception message is: The authentication schemes configured on the host ('Ntlm, Anonymous') do not allow those configured on the binding 'BasicHttpBinding' ('Negotiate').  Please ensure that the SecurityMode is set to Transport or TransportCredentialOnly.  Additionally, this may be resolved by changing the authentication schemes for this application through the IIS management tool, through the ServiceHost.Authentication.AuthenticationSchemes property, in the application configuration file at the <serviceAuthenticationManager> element, by updating the ClientCredentialType property on the binding, or by adjusting the AuthenticationScheme property on the HttpTransportBindingElement.. ---> System.NotSupportedException: The authentication schemes configured on the host ('Ntlm, Anonymous') do not allow those configured on the binding 'BasicHttpBinding' ('Negotiate').  Please ensure that the SecurityMode is set to Transport or TransportCredentialOnly.  Additionally, this may be resolved by changing the authentication schemes for this application through the IIS management tool, through the ServiceHost.Authentication.AuthenticationSchemes property, in the application configuration file at the <serviceAuthenticationManager> element, by updating the ClientCredentialType property on the binding, or by adjusting the AuthenticationScheme property on the HttpTransportBindingElement.
       at System.ServiceModel.Channels.HttpTransportBindingElement.UpdateAuthenticationSchemes(BindingContext context)
       at System.ServiceModel.Channels.HttpTransportBindingElement.BuildChannelListener[TChannel](BindingContext context)
       at System.ServiceModel.Channels.Binding.BuildChannelListener[TChannel](Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, BindingParameterCollection parameters)
       at System.ServiceModel.Description.DispatcherBuilder.MaybeCreateListener(Boolean actuallyCreate, Type[] supportedChannels, Binding binding, BindingParameterCollection parameters, Uri listenUriBaseAddress, String listenUriRelativeAddress, ListenUriMode listenUriMode, ServiceThrottle throttle, IChannelListener& result, Boolean supportContextSession)
       at System.ServiceModel.Description.DispatcherBuilder.BuildChannelListener(StuffPerListenUriInfo stuff, ServiceHostBase serviceHost, Uri listenUri, ListenUriMode listenUriMode, Boolean supportContextSession, IChannelListener& result)
       at System.ServiceModel.Description.DispatcherBuilder.InitializeServiceHost(ServiceDescription description, ServiceHostBase serviceHost)
       at System.ServiceModel.ServiceHostBase.InitializeRuntime()
       at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
       at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
       at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity)
       at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
       --- End of inner exception stack trace ---
       at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
       at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)
     Process Name: w3wp
     Process ID: 5288

    If I pull up the Marketing Social Dashboard, I get a popup that says "Generic Error" and the above error is thrown in the Event Viewer.  I have been combing the internet for days and have no idea where to go from here.  Any help would be greatly appreciated.


    • Edited by JCorb2795 Monday, February 23, 2015 10:46 PM More information
    Monday, February 23, 2015 10:13 PM

All replies

  • I've also discovered that the qualify button on leads will throw the exact same error.
    Tuesday, February 24, 2015 11:40 PM
  • I am encountering the same error, how did you resolve this?  Thank you in advance for your assistance.

    Tuesday, July 7, 2015 9:14 PM