A problem occurred when windows tried to activate. error code 0xC004F063

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  Try this. Let us know if it works.

  USE COA KEY/ACTIVATE BY PHONE

  Look on the bottom of your computer for a COA sticker, it may be inside the battery compartment, install that key by navigating to system properties in the control panel (or pressing pause and win keys at the same time), scroll to the bottom of the page and click on change product key.

  Now, activate by phone

  Activate by phone

  1. Type "slui 4" in the start menu search box, hit enter

  2. Select country or region

  3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

  4. activate by phone.

   

  Saturday, October 2, 2010 6:43 PM
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  thats the error i get when i enter my key in the "change product key" menu.

  http://img299.imageshack.us/img299/8523/activationk.png

  the slui 4 thing doesn't give me any option to select a country or region:

  http://img813.imageshack.us/img813/9638/skui4.jpg

  and when you hit contact microsft you get:

  http://img22.imageshack.us/img22/9039/contactfg.png

  Saturday, October 2, 2010 11:16 PM
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  Is a coa key the same as a product key? i have my product key but the sticker that you tell me to locate has all the info worn off it.. its on the underneath of my laptop, bad picture but you see what i mean

   

  http://img709.imageshack.us/img709/3443/photojhq.jpg

  Saturday, October 2, 2010 11:48 PM
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  The key you need is the one on the sticker you say is worn off. Sorry, but the other key must be an OEM SLP key if you are getting that error, probably the same key in the report.

  Do not post any of these keys to be on the safe side. From where did you get your copy of windows, did it come with the computer and was the computer new or used?

  Sunday, October 3, 2010 12:33 AM
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  i have the key from the sticker saved and it is this one

  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

  this is a bought new hp pavilion and it had win 7 home premium on it, it was running perfect for nearly a year and one morning ( yesterday ) it decides its not genuine.. im lost but also now see why there are so many anti MS people.. this is ridiculous, i might as well just do a clean linux install. at least if i have problems with that there are ways to fix it

  Sunday, October 3, 2010 12:46 AM
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  anyone got any suggestions, been scouring the net for 2 days now and still can't fix this
  

  Sunday, October 3, 2010 10:12 PM
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  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows License Type: OEM SLP

  Those two lines indicate your problem with this key, that key IS and OEM_SLP key, not an OEM COA key. Please search google for that partial key and you will see what I mean. It will show up as the key below which is a commonly know SLP key.

  4FG99-BC3HD-73CQT-WMF7J-3Q6C9

  Somehow you have confused the key above with the key on the sticker, the key on the sticker is the one you have to have.

  Let me put it this way, if that was an OEM COA, system builder or retail key, which is supposed to be unique then you would not be able to google it unless the key was somehow leaked. I CAN google your key so therefore it is not the key from the sticker.

  • Proposed as answer by Carl Stephens Sunday, October 3, 2010 11:29 PM
  • Marked as answer by Darin Smith MS Wednesday, October 6, 2010 10:08 PM

  Sunday, October 3, 2010 11:28 PM
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  Ok makes sense.. So i have the wrong key, I don't know how i ended up with this key as i remember when i wrote it down because it was the only copy i had ( no restore CD's or windows disks supplied..

  So can my manufacturer help with a proper key given my serial and model? I have a restore pack ordered from HP for my exact model of laptop, im hoping this has a Win 7 disk in it as the computer just came with a restore partition which never worked. will the restore pack possibly fix this? by either a clean install or buy usein the key on the disk i recieve?

  Thanks for the help and sorry if i was a bit abrupt, i thought i understood a bit about computers but i coundn't figure this out so began to get annoyed with it

  Monday, October 4, 2010 2:51 PM
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  Hello |1ttledb,

  By design the recovery discs would install a fresh new installation of Windows onto the computer without a problem.

  However, if the root cause of your original problem is corrupted or otherwise unreadable BIOS marker data, then this same problem may very well prevent the installation of Windows installed by the discs from self-activating.  Windows reading this data is what allows it to self-activate upon its original installation and then subsequently continue to pass its own internal random activation checks.  If Windows cannot read the data, it goes into a nongenuine status.  The workaround to not being able to read the data is reactivation with the CoA product key over the phone, but your dilemma is that you can no longer read the product key on the CoA.

  There's only one way to find out if the clean install from recovery discs is going to work.....

  ---

  Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

  Monday, October 4, 2010 5:33 PM
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  Ok thanks guys, I'll have to give it a try with a clean install so.. I'll let you know how it goes. Btw is there a way of me knowing straight after the install whether it works? or will i just have to wait the 30 days..

  Monday, October 4, 2010 7:11 PM
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  Generate a new report and post it here. Just be gentle with us if we have to tell you it didn't work.

  Monday, October 4, 2010 8:46 PM
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  ok thanks.. I will don't worry ;) apologies again for my outburst
  

  Tuesday, October 5, 2010 8:39 AM
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  Hey guys,

   

  I finally got around to a clean install using HP recovery disks, can some confirm it has worked? it says validation successful but still ;)

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {EAEDA34F-08DC-4929-A265-C27B3CD9DD17}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_rtm.090713-1255
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 102
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{EAEDA34F-08DC-4929-A265-C27B3CD9DD17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3685535442-431210146-3375466998</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>26BA3607018400F4</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7600.16385
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3022010
  Installation ID: 005603566586834796129230125634743271634371943925237756
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 3Q6C9
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 30/10/2010 02:42:40
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Not Registered - 0x80040154
  Admin Service: Not Registered - 0x80040154
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GESFF4RVPkGepJruvrqRWaVHssA6hh5
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            HP            3635   
    FACP            HP            3635   
    HPET            HP            3635   
    BOOT            HP            3635   
    MCFG            HP            3635   
    SLIC            HPQOEM        SLIC-MPC
    SSDT            AMD           PowerNow
  
  
  

  Saturday, October 30, 2010 2:01 AM
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  Did you visit www.microsoft.com/genuine The reason I ask is that WAT is not installed and would have been had the site validated properly.

  As I read the report you are succesfully activated however not Validated. If you do not need to validate that is fine, WAT is a voluntary update but it is required for some premium downloads such as MSE.

   

  Saturday, October 30, 2010 2:38 AM
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  If i go here will it ask me for the key i dont have and go back to "non genuine" once i don't supply it.. I thought i got it but now im not sure, i just want my laptop back to normal ;)

  EDIT: Ok so took a chance and went to www.microsoft.com/genuine and it validated! please make this be it finished with?

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
  Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {EAEDA34F-08DC-4929-A265-C27B3CD9DD17}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.100618-1621
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 102
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{EAEDA34F-08DC-4929-A265-C27B3CD9DD17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3685535442-431210146-3375466998</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>26BA3607018400F4</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7600.16385
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3022010
  Installation ID: 009564890695038930337104715044720074312092805375484532
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 3Q6C9
  License Status: Licensed
  Remaining Windows rearm count: 1
  Trusted time: 30/10/2010 05:13:39
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 10:30:2010 05:12
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEA6GESFF4RVPkGepJrznC6+upFZpUeywDqGHk=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            HP            3635   
    FACP            HP            3635   
    HPET            HP            3635   
    BOOT            HP            3635   
    MCFG            HP            3635   
    SLIC            HPQOEM        SLIC-MPC
    SSDT            AMD           PowerNow
  
  
  

  Saturday, October 30, 2010 3:11 AM
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  Looks good to me, let us know if you have an future problems.

  Saturday, October 30, 2010 2:19 PM