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BitLocker recovery key

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I need to use a BitLocker recovery key. When I try to type it in it won't take the letters, but when I just put the number it says it's wrong. What can I do?

Thanks
- Moved by Richard MuellerMVP, Banned Saturday, April 21, 2018 12:57 PM Not a TechNet Wiki question
Saturday, April 21, 2018 6:28 AM

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This forum is for questions and discussions about the TechNet Wiki. See this reference:

https://support.microsoft.com/en-us/help/4026181/windows-find-my-bitlocker-recovery-key

Or ask in the forum for your OS:

https://social.technet.microsoft.com/Forums/en-us/home?forum=win10itprosecurity

https://social.technet.microsoft.com/Forums/en-us/home?forum=w8itprosecurity

https://social.technet.microsoft.com/Forums/en-us/home?forum=w7itprosecurity

Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Dave PatrickMVP Saturday, April 21, 2018 2:09 PM
- Marked as answer by Dave PatrickMVP Saturday, April 28, 2018 12:53 PM
Saturday, April 21, 2018 11:50 AM