I've downloaded and installed genuine but the nongenuine still appears RRS feed

  • Question

  • I started receiving the WGA advice box, so went to the MS website, paid for, downloaded and reinstalled Office 2007 Ultimate Suite, but when I started up this morning the WGA box appeared again telling me I had 11 days to go. Any advice on this?
    Tuesday, March 31, 2009 12:02 AM


  • Morning Pony,

    Please run the MGA Diagnostic Tool and provide us with your results in the thread. Please follow the steps in the following sticky post http://social.microsoft.com/Forums/en-US/genuineoffice/thread/8d640c5d-bb4b-4fcf-88d5-42355ed957ae.  This will allow us to see what you are experiencing so we may begin to formulate a resolution for you.

    Take care Pony,

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Friday, April 3, 2009 9:52 PM
    Tuesday, March 31, 2009 4:21 PM