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CRM 2011 Update Rollup 18 - Cannot add members to a marketing list using advanced find. RRS feed

  • Question

  • Hi Friends,

    I am having an issue with CRM 2011 Update rollup 18. When I try to add members to the marketing list using advanced find it is throwing an error. When I go and check the event logs on the CRM Server I found below warning

    Can anyone please help on how to resolve this issue?

    Event code: 3005 
    Event message: An unhandled exception has occurred. 
    Event time: 17/09/2015 12:15:19 
    Event time (UTC): 17/09/2015 11:15:19 
    Event ID: 65f0aa26ab804b819b0facfca0cd0af8 
    Event sequence: 3096 
    Event occurrence: 3 
    Event detail code: 0 
     
    Application information: 
        Application domain: /LM/W3SVC/1/ROOT-1-130869602636106777 
        Trust level: Full 
        Application Virtual Path: / 
        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\ 
        Machine name: Servername 
     
    Process information: 
        Process ID: 10556 
        Process name: w3wp.exe 
        Account name: Domain\Username 
     
    Exception information: 
        Exception type: TypeLoadException 
        Exception message: Could not load type 'Microsoft.Crm.Sdk.Messages.AddMembersByFetchXmlListRequest' from assembly 'Microsoft.Crm.Sdk.Proxy, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
       at Microsoft.Crm.Application.Pages.MA.ListAddPage.ConfigureForm()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     
     
    Request information: 
        Request URL: https://orgname.domainmame.co.uk:443/MA/Lists/ListQualificationdlg/dlg_List_add.aspx?iObjType=2&iOption=2&iTotal=0&iViewType=1039&isDirty=true&itemObjectId={468FC122-4C5C-E511-B8E1-00505685B69E}&itemObjectTypeCode=4300&sInvokeType=lqAdd&savedQueryId={00000000-0000-0000-00AA-000000666400}&savedQueryType=1039 
        Request path: /MA/Lists/ListQualificationdlg/dlg_List_add.aspx 
        User host address: 192.168.100.10 
        User: Domain\Username
        Is authenticated: True 
        Authentication Type: Federation 
        Thread account name: domain\Username 
     
    Thread information: 
        Thread ID: 28 
        Thread account name: Domain\Username
        Is impersonating: False 
        Stack trace:    at Microsoft.Crm.Application.Pages.MA.ListAddPage.ConfigureForm()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
     
     
    Custom event details: 


    Nemath

    Thursday, September 17, 2015 11:28 AM

Answers

  • We finally fixed this issue with the help of Microsoft engineer. The problem was that SQL was getting timed out. We had to create some indexes on the database and it is working ok now. 

    Nemath

    • Marked as answer by Nemath86 Thursday, October 22, 2015 9:54 AM
    Thursday, October 22, 2015 9:53 AM