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Unable to retrieve Crm ticket (Error: The ticket specified for authentication is invalid) RRS feed

  • Question

  • Hi,


    please help me...

    I want to retrieve CRM ticket in Online Authentication.. I have already got passport ticket successfully and using it in Crm ticket request but I always get following error in crm ticket response..


    Crm ticket RESPONSE:

    <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlnsTongue Tiedoap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soapTongue Tiederver</faultcode><faultstring>Server was unable to process request.</faultstring><detail><error> <code>0x8004a102</code> <description>The ticket specified for authentication is invalid</description> <type>Platform</type> </error></detail></soap:Fault></soap:Body></soap:Envelope>


    I am sending following xml as Crm ticket REQUEST:

    <?xml version="1.0" encoding="utf-8"?>
    <soap:Envelope xmlnsTongue Tiedoap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><Execute xmlns="http://schemas.microsoft.com/crm/2007/CrmDiscoveryService"><Request xsi:type="RetrieveCrmTicketRequest"><OrganizationName>My Organization Name</OrganizationName><PassportTicket>My Passport Ticket</PassportTicket></Request></Execute></soap:Body></soap:Envelope>

    OR

    <?xml version="1.0" encoding="utf-8"?>
    <soap:Envelope xmlnsTongue Tiedoap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><Execute xmlns="http://schemas.microsoft.com/crm/2007/CrmDiscoveryService"><Request xsi:type="RetrieveCrmTicketRequest"><OrganizationName>My Organization Name</OrganizationName><PassportTicket>My Passport Ticket</PassportTicket><UserId>My User Name</UserId><Password>My Password</Password></Request></Execute></soap:Body></soap:Envelope>


    I am unable to get CRM Ticket...Sad. Any Help would be appreciated.

    THANKS in advance..
    Monday, November 17, 2008 7:31 AM

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