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Tracking Activities RRS feed

  • Question

  • When I create an Activity, it does not seem to save in the body of the Account. For instance, I sent an email to an Account this morning through CRM, but there is no record in the file that it was ever sent. How can I track it in CRM?
    Wednesday, March 26, 2014 1:28 PM

All replies

  • Hi,

    Please find the bellow links .may be these will help you

    https://community.dynamics.com/crm/b/richardknudson/archive/2011/12/13/tracking-and-scoring-user-activity.aspx

    http://blog.ignify.com/tag/tracking-appointments-in-dynamics-crm/


    If you find this helpful to you,please vote for my answer. thank you vasubabuk

    Wednesday, March 26, 2014 1:38 PM