How to get info about what was updated in a workflow

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  Peter,
  
  There is an accelerator that will get you a long way down the path you want to go.
  
  
  Business Data Auditing - http://crmaccelerators.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=27404
  
  There is also a independent plug in with code
  
  http://crmaudit.codeplex.com/
  
  A CRM team Blog on using workflow for auditing
  
  
  http://blogs.msdn.com/crm/archive/2008/06/13/use-workflow-to-configure-business-data-auditing-in-microsoft-dynamics-crm-4-0.aspx
  
  Use one of these approaches and then trigger and email with the information from the record to meet your needs.

  ---

  Jerry http://www.crminnovation.com

  • Marked as answer by BioArnold Monday, February 1, 2010 8:42 AM

  Friday, January 29, 2010 7:16 PM
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  Hi Jerry,
  
    Thanks for your help, this is what I wanted to know.
  
  Peter

  Monday, February 1, 2010 8:45 AM
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  Hi,
  
    I don't really see how can I collect the information I need for the email. I have to send a mail which contains the name of the changed fields + the old and new values of that fields. The problem is that I have no idea how can I get this information from the audit log in a send email activity, because for this goal I need the last 2 records from the audit log of the current entity to be able to find out what was changed.
  
  Peter Neumann

  Monday, February 1, 2010 1:21 PM