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Security roles settings RRS feed

  • Question

  • Hi all,

    I having a problem regarding with the security role setting.

    For my senario, I have created a Case0001 in CRM by User1(user from Business Unit A), so it means Case0001 createdby = User1 and Owner = User1. After that I assign this Case0001 to User2(user from Business Unit B)--> Owner become User2.
    However, User1 still able to access Case0001. Anything wrong with my security settings?

    This is settings for Business Unit A:
    Create-BU
    Read-BU
    Write-BU
    Delete-None
    Append-Org
    Append To-Org
    Assign-Org
    Share-Org

    This is settings for Business Unit B:
    Create-BU
    Read-BU
    Write-BU
    Delete-None
    Append-Org
    Append To-Org
    Assign-Org
    Share-Org

    Addition question:

    What's different between User, BU,Parent, Org level for Create privileges?

    Friday, August 27, 2010 4:37 AM

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