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CRM 4.0 and SBS 2008 Premium Licensing RRS feed

  • Question

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    Hi,

    These are our first LOB application and SBS product that we have used in our company and I would really appreciate some guidance on how the CAL license thing works for both.

    We currently have SBS 2008 (Premium) up and running with CRM 4.0 installed. We have 5 available CAL's for the SBS (just not sure if it's a TS, User or Device) and 6 available User CAL's for the CRM. DHCP is served by our router and not by the SBS. User's (running on Windows 7 and Vista) are not members of the SBS domain but the server is visible on their Network view. CRM is deployed on-premise not IFD. The SBS Exchange Server is not used but I have no plans of removing it.

    We really can't get a definite answer on the licensing side of both products.

    1. Since CRM User's needs to be a member of the AD, will I consume a SBS User CAL for each user that I add in the AD? or will the CRM User CAL be sufficient for the AD membership of each user? In short do I need two (2) User CALs, one (1) for the SBS AD membership and one (1) for CRM use for a single user?
    2. We are also developing an internal application which accesses the SQL Server 2008 installed in the SBS, does the application need a license? and what type (User or Device CAL) if so.

    We really appreciate any enlightening inputs. TIA.

    Tuesday, September 7, 2010 7:10 PM

Answers

  • You have 5 SBS CALs and 6 CRM CALs. So you'll need to purchase another SBS CAL so that you can use all CRM licenses. 

    As far as I know about SBS licensing, the SQL Server is licensed to the SBS users. So if the CRM users are the same users using the custom LOB application, you don't need any more CALs. If the LOB users are different to the CRM users, then you'll need to purchase additional SBS CALs for the LOB users otherwise they aren't licenses to access the SQL Server database.

    Hope this helps.

    Regards, Neil


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter.

    Wednesday, September 8, 2010 9:33 AM
    Moderator

All replies

  • Hi,

    1. For a single MS CRM user you will be consuming multiple licenses one for your SBS and the other one for Microsoft CRM.

    2. And for SQL Server 2008 you will need only one license for MS CRM and MS SQL connectivity. It doesn't matter how many users will be using your CRM.

    Regards

    Zahid


    Microsoft Certified Business Management Solutions Specialist
    Tuesday, September 7, 2010 7:21 PM
  •  

    Hi Zahid,

     

    Thank you for the quick response and pardon my seemingly ignorance on this.

    I just need further clarification on your item 2; since the SBS 2008 Premium came with both SQL Server 2005 and 2008 Standard, do we still need to purchase a separate license for use in our CRM or were you pertaining to the license as a product key which is automatically assigned during the SQL Server 2008 installation?

    Here's our scenario, we are developing an internal business application using Visual Studio 2010 that does not connect to the CRM database but we created a different database since the application does not concern CRM. We used the SQL Server 2K8 as backend for this application. We also design databases, tables and views, etc. using VS. Is it safe to say that the license included in the SBS 2008 Premium for the SQL Server 2008 appropriate enough to accomodate the CRM->MS SQL connectivity and our Internal Application->MS SQL connectivity?

     

    Thanks.

     

    Wednesday, September 8, 2010 6:03 AM
  • You have 5 SBS CALs and 6 CRM CALs. So you'll need to purchase another SBS CAL so that you can use all CRM licenses. 

    As far as I know about SBS licensing, the SQL Server is licensed to the SBS users. So if the CRM users are the same users using the custom LOB application, you don't need any more CALs. If the LOB users are different to the CRM users, then you'll need to purchase additional SBS CALs for the LOB users otherwise they aren't licenses to access the SQL Server database.

    Hope this helps.

    Regards, Neil


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter.

    Wednesday, September 8, 2010 9:33 AM
    Moderator

  • Hi Neil,

    Thank you for the response. Will get in touch with our vendor for additional SBS license.

    Hopefully, we'll also have someone from MS to audit our organization and just for compliance also.

     

    Thanks.

     

     

    Wednesday, September 8, 2010 12:11 PM