locked
WGA and Vista RRS feed

  • Question

  • Today I entered the world of those whose Vista program is now adjudged as counterfeit.

     

    This afternoon I spent reading forum after forum relating to the "..now counterfeit..." problem.

     

    Apparently MS stands by the WGA even though the service has been failing ever since it came out.

     

    I've been running Vista Business since May 2007. Today I am a pirate.

     

    My business cannot stand this malicious nuisance.

     

    1. I've contacted Support and have received a canned reply.

    2. I compared my Product Key with the key that Microsoft found on my machine. The keys match, but my status remained that of a pirate.

    3. I can't even open Control Panel in order to try the "solutions" offered by MS.

     

    Question for MS:How can I get MS to recognize that I have now - and have had since May 2007 - a genuine copy of Vista Business? 

     

    Followup Question for MS: Why label the product as Vista "BUSINESS" when the product puts little companies like mine Out of Business?

     

    Question for Anyone: Is the OS Linux a viable alternative for me?

     

     

    Monday, January 28, 2008 12:03 AM

Answers

  •  

    If the steps that Carey has provided does not resolve your issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    p.s. Nowhere does Vista EVER call you a pirate. It simply says you may be a Victim of Piracy.

     

      Linux may be an option for you, but be aware that far less software is compatible with Linux then Vista and you may want to research the Cost of Ownership for companies that have gone Linux, as well as where you will be getting your support, if something goes wrong.

    Tuesday, January 29, 2008 11:22 PM

All replies

  • 1) Open Internet ExplorerBrowser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice

    12) You may be required to Re-Activate. Use the Activate by Phone method outlined below

     

     

    Activate by Phone steps:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

     

     

    Monday, January 28, 2008 12:47 AM
    Moderator
  •  

    If the steps that Carey has provided does not resolve your issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    p.s. Nowhere does Vista EVER call you a pirate. It simply says you may be a Victim of Piracy.

     

      Linux may be an option for you, but be aware that far less software is compatible with Linux then Vista and you may want to research the Cost of Ownership for companies that have gone Linux, as well as where you will be getting your support, if something goes wrong.

    Tuesday, January 29, 2008 11:22 PM