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probleme with computer RRS feed

  • Question

  • i don't know what's going on with my computer.I was working and then i have this message on my screen :

     this copy of windows is not activated in order to be licensed,this copy of windows must be activated.Ask for genuine microsoft  software and that i have 3 days to activate it.

     

    now i cann't do anything,i have no connection to internet,even acces to my anti virus and other application i cann't,the same thing with my restauration system....i need help......

    Monday, April 4, 2011 8:03 PM

Answers

  • Hello computeraddiction,

    Restart into Safe Mode with Networking, logon, come back to this website, and follow these instructions:

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    Tuesday, April 5, 2011 2:02 AM

All replies

  • Hello computeraddiction,

    Restart into Safe Mode with Networking, logon, come back to this website, and follow these instructions:

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    Tuesday, April 5, 2011 2:02 AM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, April 8, 2011 10:54 PM