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Activate Office 2003 RRS feed

  • Question

  • I installed Windows 7 on my old computer and after that Office Professional 2003. When I'm asked to activate Office 2003, I always get the message "no internet connection availible" but the Internetconnection is okay. So, how can I reactivate my Office 2003?
     The diagnostic report is as follows:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DJT4F-9B2DF-7H7F3
    Windows Product Key Hash: nMX7AxbZ2LphRqLoAKQSpluhyoU=
    Windows Product ID: 00426-292-5840326-85437
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {7BCAFAF4-4C6D-4527-9125-EB5B38FBF885}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-528-80004005_025D1FF3-237-80004005_025D1FF3-238-2_025D1FF3-258-3_3E121E02-422-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\licdll.dll[5.1.2600.5512]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7BCAFAF4-4C6D-4527-9125-EB5B38FBF885}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7H7F3</PKey><PID>00426-292-5840326-85437</PID><PIDType>5</PIDType><SID>S-1-5-21-608390650-444705233-3542431688</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell XPS710                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>1.4.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070507000000.000000+000</Date></BIOS><HWID>D0D631EF01848E7A</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110407-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>42473B85307470E</Val><Hash>tTnZGKUjUoSrFYSpw0kgpav2hgo=</Hash><Pid>72872-OEM-5790331-56753</Pid><PidType>6</PidType></Product></Products><Applications><App Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Beschreibung: Windows Operating System - Windows(R) 7, RETAIL channel
    Aktivierungs-ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00426-00170-292-584032-00-1031-7600.0000-3652009
    Installations-ID: 002874972891356742082726343930364870399681805123490632
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Teil-Product Key: 7H7F3
    Lizenzstatus: Lizenziert
    Verbleibende Windows Rearm-Anzahl: 3
    Vertrauenswürdige Zeit: 03.01.2010 19:58:49

    HWID Data-->
    HWID Hash Current: OgAAAAIAAgABAAEABQACAAAAAQABAAEAeqiQFdiGOqUST5IAzpj6MeBB2q7EdIqdSONuBERG9PLMMQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      DUMY   DELL    B8K   
      SLIC   DELL    B8K   

     

    Sunday, January 3, 2010 7:05 PM

Answers

  • Hello iimotion,

    Try a telephonic activation.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, January 6, 2010 8:56 PM
    Tuesday, January 5, 2010 7:28 PM

All replies

  • Try to turn off windows firewall, activate, turn firewall on.
    • Proposed as answer by filipsu Thursday, April 8, 2010 10:47 AM
    Tuesday, January 5, 2010 5:14 PM
  • Hello iimotion,

    Try a telephonic activation.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, January 6, 2010 8:56 PM
    Tuesday, January 5, 2010 7:28 PM