I installed Windows 7 on my old computer and after that Office Professional 2003. When I'm asked to activate Office 2003, I always get the message "no internet connection availible" but the Internetconnection is okay. So, how can I reactivate my Office 2003?
The diagnostic report is as follows:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DJT4F-9B2DF-7H7F3
Windows Product Key Hash: nMX7AxbZ2LphRqLoAKQSpluhyoU=
Windows Product ID: 00426-292-5840326-85437
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {7BCAFAF4-4C6D-4527-9125-EB5B38FBF885}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Edition 2003 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-528-80004005_025D1FF3-237-80004005_025D1FF3-238-2_025D1FF3-258-3_3E121E02-422-80004005_3E121E02-300-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[5.1.2600.5512]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7BCAFAF4-4C6D-4527-9125-EB5B38FBF885}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7H7F3</PKey><PID>00426-292-5840326-85437</PID><PIDType>5</PIDType><SID>S-1-5-21-608390650-444705233-3542431688</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell XPS710 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>1.4.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070507000000.000000+000</Date></BIOS><HWID>D0D631EF01848E7A</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110407-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>42473B85307470E</Val><Hash>tTnZGKUjUoSrFYSpw0kgpav2hgo=</Hash><Pid>72872-OEM-5790331-56753</Pid><PidType>6</PidType></Product></Products><Applications><App Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Softwarelizenzierungsdienst-Version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Beschreibung: Windows Operating System - Windows(R) 7, RETAIL channel
Aktivierungs-ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Erweiterte PID: 00426-00170-292-584032-00-1031-7600.0000-3652009
Installations-ID: 002874972891356742082726343930364870399681805123490632
Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
Teil-Product Key: 7H7F3
Lizenzstatus: Lizenziert
Verbleibende Windows Rearm-Anzahl: 3
Vertrauenswürdige Zeit: 03.01.2010 19:58:49
HWID Data-->
HWID Hash Current: OgAAAAIAAgABAAEABQACAAAAAQABAAEAeqiQFdiGOqUST5IAzpj6MeBB2q7EdIqdSONuBERG9PLMMQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8K
