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Sending mail from workflow fails in CRM 2013 online RRS feed

  • Question

  • Hello,

    I have a workflow which gets triggered when a record field is changed and sends out mail to a particular mail id which i have set up as a contact. I have exchange server 2010 set on premise and in System settings under email tab have incoming and outgoing mail set to Server side synchronization or email router also at administration level. When i go and check in the Process session i see process succeeded but mails are not sent. Please let me know where is the problem, email router is also configured properly. 


    pravalika

    Thursday, March 13, 2014 9:00 AM

All replies

  • Can you see the actual email activity record is created?  What does it say?  Do other emails send properly either manually or from other workflows?
    Sunday, March 16, 2014 2:27 PM