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Difference between Activation and Validation

    Question

  • Hi,

    What is the difference between Acivation and Validation?
    Why does a product activate then, ages later when it's too late to get a refund, fail validation?

    thanks
    Monday, September 21, 2009 11:40 AM

Answers

  • Hello dakw11,

    As described in the article I linked, Volume Licensing editions of Office 2007 do not go online to activate.  (I don't think that was changed by either of the two Office 2007 service packs that have been released.)

    When installing a Volume Licensing edition of office 2007, entry of the product key is proofed only by the algorithm contained within the software itself.  That is how an Invalid Product Key, defined as a Product Key that was never issued by Microsoft (what your installation of Office has) can successfully install a Volume Licensing edition of Office 2007.  Retail and OEM licenses are different and when these are installed, after installation the product must be activated within 30 days.

    Up until the latest OGA release at the end of August 2009, the only time your installation of Office would have faced any scrutiny whatsoever from Microsoft would have been when you went to www.microsoft.com/genuine and clicked on the Validate Office button, or if you went to the Microsoft downloads center or the Office pages on microsoft.com and tried to download some nice-to-have Office goodies like templates, clip art, etc.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 22, 2009 3:39 AM

All replies

  • Activation is an anti-piracy technology designed to make sure that your copy of Microsoft software is properly licensed. It works by verifying that the product key is valid and is only being used on the number of computers permitted by the software license. Activation uses a simple and fast process to protect your copy and ensure that you paid for the right thing.

    Validation is a quick process that allows you to find out if the product key you activated is counterfeit or has been misused. For example, you may have accidentally received a product key that was reported as lost or stolen by its original owner. Sometimes, during a repair or reinstall, an invalid product key is used if the original product key is not handy. Microsoft values your privacy and does not use information collected during the validation process to identify you or contact you.

    To help us analyze and troubleshoot the issue you are experiencing, please download and run the
    Microsoft Genuine Advantage Diagnostics Tool
    Once you run the tool, click on the
    Continue button, then click on the Copy button and paste
    the report into your post. 

    Thank you!


    Carey Frisch
    Monday, September 21, 2009 3:37 PM
  • Hi Here's the output from the Tool:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJQQX-9DYQ4-H9MQD
    Windows Product Key Hash: qRzQG5hpfzV4OyKihHkSQJhFV50=
    Windows Product ID: 89576-OEM-7332141-00232
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {5BBF5F1D-5E10-4C1D-8F89-55FDE77D7DF7}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: 102
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5BBF5F1D-5E10-4C1D-8F89-55FDE77D7DF7}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H9MQD</PKey><PID>89576-OEM-7332141-00232</PID><PIDType>2</PIDType><SID>S-1-5-21-3637361270-1683622860-3873897468</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite Pro A300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20080707000000.000000+000</Date></BIOS><HWID>F2323507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>B281B5226DC8586</Val><Hash>f7TYSwg3qaDvtn5MSSG+BE9Pq1Q=</Hash><Pid>89409-707-7222483-65542</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00146-321-400232-02-1033-6001.0000-3122008
    Installation ID: 003051241420505970408465025083472652846264908933203673
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: H9MQD
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PgAAAAIABgABAAIAAQABAAAAAwABAAEAJJTM8UzWzVAgR3wPXqtME0IQRoNOdFDsSony9NA2fDzqt6xWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      ASF!   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   PmRef  CpuPm


    From reading the other posts I realise I have bought a VLK which is now marked as invalid.

    You mention that "Activation" works by verifying that the product key is valid, but then there's validation??

    The product I bought (Microsoft Offcie Professional 2007) from an online store looked to be the real deal (clamshell box, COA, Product Key, CD's etc) and the product activated OK. About 2 months later, after installing the OGA patch I started getting the message about not being genuine. However, it is now too late for me to seek a refund through Paypal and I doubt the seller is will come to the party (have contacted seller but no reply) so I guess it's my own fault, but I wish the Product Key had failed activation that way I would have known straight away the product was dodgy.

    I've read from the other posts that this key was probably created by a key generator and not issued by MS so why does it pass the Activation process?

    Cheers

    Monday, September 21, 2009 11:48 PM
  • Hello dakw11,

    Volume Licenses for Office 2007 do not use activation:  http://www.informationweek.com/news/security/showArticle.jhtml?articleID=195300038

    You are in Australia so you may have better consumer protections than here in the USA vis-a-vis PayPal and eBay.  In the USA, if you pay with a Credit Card the CC company may be able to recover funds from a fraudulent transaction, so maybe they have something similar in Australia?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 22, 2009 1:21 AM
  • Hi Dan,

    Oh OK so the process of entering product key when installing is different to Activation?

    So when the PK is entered during install are there any checks done then?

    Regards

    Tuesday, September 22, 2009 2:39 AM
  • Hello dakw11,

    As described in the article I linked, Volume Licensing editions of Office 2007 do not go online to activate.  (I don't think that was changed by either of the two Office 2007 service packs that have been released.)

    When installing a Volume Licensing edition of office 2007, entry of the product key is proofed only by the algorithm contained within the software itself.  That is how an Invalid Product Key, defined as a Product Key that was never issued by Microsoft (what your installation of Office has) can successfully install a Volume Licensing edition of Office 2007.  Retail and OEM licenses are different and when these are installed, after installation the product must be activated within 30 days.

    Up until the latest OGA release at the end of August 2009, the only time your installation of Office would have faced any scrutiny whatsoever from Microsoft would have been when you went to www.microsoft.com/genuine and clicked on the Validate Office button, or if you went to the Microsoft downloads center or the Office pages on microsoft.com and tried to download some nice-to-have Office goodies like templates, clip art, etc.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 22, 2009 3:39 AM