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WHS Remote Access not working from Internet RRS feed

  • Question

  • Hi, WHS Remote Access was working on till last month on our server but suddenly it is no longer available.

    I have tried:

    1) Auto-configuration from WHS console

    2) Manually Re-configuring WHS and router as per help instructions

    3) Contacted ISP to check if they are blocking the ports. They said no.

    4) Brought down the Windows Firewall just to test if things work without it. It did not.

    Please advise how to diagnose the problem and resolve. Please use language for dummies as I am not a qualified windows server admin :).

    Regards,

    P.

    Sunday, March 20, 2011 10:36 AM

All replies

  • Just to clarify the problem you're having is that you can't reach your domain:

    xxxxxx.homeserver.com   where xxxxxx is your domain name.

    Is that correct?

     

    One thing you could check first is to see if xxxxxx.homeserver.com is pointing to your IP address. 

    To accomplish that go to - http://www.whatismyip.com/   this will tell you the IP address of your router to the rest of the internet... assuming that your PC, and your Home Server share the same internet connection.

     

    Next open a dos prompt on your PC, go to START, RUN, then enter CMD and hit OK, at the dos prompt enter:

    ping xxxxxx.homeserver.com

     

    You will see this:

    Pinging xxxxxx.homeserver.com [##.##.##.###]

     

    Does the IP address in the brackets match the IP address that you got from whatismyip.com if they match then at least the name is resolving to the right address, if they are different then they are not resolving to the correct address.

    Wednesday, March 23, 2011 5:40 PM