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Windows 8.1 Administrator account locked with unknown password came preinstalled

    Question

  • i am trying to enable the administrator account onto my laptop however not only did i have to activate it under cmd using "net user Administrator /active:yes" but when i did so i found that it was locked using a password which i had not set. when i tried to reset this password it told me that i had to insert a usb. when i did so it told me that the password was not on the usb and said to insert the proper usb containing the password. as i have not set a password and this is my only usb how to i gain access into the administrator account. thank you for your time and any advice would be greatly appreciated

    Nik

     
    Wednesday, July 22, 2015 1:51 PM

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