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Create opportunity and route to a specific queue RRS feed

  • Question

  • Hi,

    I am able to create a opportunity in CRM 4.0 through the sdk successfully
    but would like  to route this to a specific queue. I have routed incidents
    before to various queues but cannot seem to find a way to route an
    opportunity. Does anyone know if this is possible?

    Thanks

    Tuesday, October 6, 2009 10:58 AM

Answers

  • You simply cannot route opportunity to queues...

    Only incident and activities can be routed...
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    • Marked as answer by GrayNiall Tuesday, October 6, 2009 11:59 AM
    Tuesday, October 6, 2009 11:14 AM
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