locked
Product key RRS feed

  • General discussion

  • I have a 2 month old laptop and I am trying to install Windows live one care that I bought about a yr ago. I have already used this on 2 other computers, however it asks for the product key and says there is one already in use, how do I re-install it on my laptop.
    Thursday, May 28, 2009 11:01 AM

All replies

  • Since you purchased One Care about a year ago, go to billing.microsoft.com, sign in using the Live ID and password associated with your One Care subscription, find your One Care account and check the subscription expiration date. If your account is still current go to the new computer and use the Live ID and password associated with your One Care subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Thursday, May 28, 2009 1:16 PM
    Moderator