microsoft and adobe are not interfacing with each other. RRS feed

  • Question

  • Windows 8 will not recognize Adobe Photoshop Elements 13 file format which is .psd.  What I mean by that is that it will only same it in the pictures folder as an icon and not as a pictorial thumbnail. Therefore when I save a file in the .psd format in my picture file on my hard drive, I cannot view a .psd file as a thumbnail and all I can see is an Adobe icon. However when I save a file as a jpeg, or tiff, I can view the saved file and see it as a thumbnail.  I have called Microsoft about this and they say this is happening because Adobe is a 3rd party program.  However, I read on a different forum, that Adobe is blaming Microsoft for this and the tech from Microsoft is blaming Adobe.  I have read lots of complaints about this on various forums.  Has anyone else been frustrated by this situation?
    Wednesday, December 10, 2014 3:37 AM