none
Office 2016 Preview RRS feed

  • Question

  • I installed Office 2016 Preview and when I opened Word it gave me an error saying it was broken even though the program would work after you closed the error screen. However, I followed the instructions Start>Programs>Repair. When I repaired it it is now asking me to activate the product.  When I downloaded the Preview it said I had until sometime in November. Now it is saying I have to activated it by June 7. I have no idea what the activation code is because it's a Preview version. I know no one is going to read this and I know I am wasting my time. I have really never gotten a sufficient answer from Microsoft and in the past it has always been a case of we will help you if you will pay us X amount of money per minute or something like that. This is my question. I don't expect an answer. I'll probably just uninstall it and go back to Open or Libre Office where I don't have to deal with the convoluted and totally confusing Microsoft Support system.
    • Moved by Mike Kinsman Tuesday, June 2, 2015 5:04 PM off topic
    Tuesday, June 2, 2015 12:50 PM

All replies

  • Unfortunately your post is off topic here, in the MSDN Subscriptions feedback forum, because it is not feedback regarding the MSDN Subscription. This is only one forum among the many that are on the MSDN Discussion Forums, and given the content of your post, you likely chose the wrong forum.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who happen to post their question in my forum, but please don’t ignore it.  The links provided below I’ve collected to help with many issues we’ve seen.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products.   Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like more technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for the product in question.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product, technology, or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/.

    DreamSpark students with problems using the Secure Download Manager should read this: https://social.msdn.microsoft.com/Forums/en-US/27085f1c-daf4-4ee3-99eb-5f1ac715d959/dreamspark-students-using-the-sdm-please-read?forum=msdnfeedback

    If you really think your issue is related to the MSDN Subscription, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really have no idea where to post this question, then you shouldn’t have posted here, because we have a forum just for you!  It’s called the ‘Where is the forum for…?’ forum and it's here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

     Moving your post to the off topic forum.

    Thanks


    MSDN and TechNet Subscriptions Support

    Did Microsoft call you out of the blue about your computer? No, they didn't.

    Tuesday, June 2, 2015 5:04 PM
  • Hello,

    You should ask in the Microsoft Office Community Forums.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Tuesday, June 2, 2015 8:19 PM
    Moderator
  • Or try them over here.

    https://community.office365.com/en-us/office_2016_preview/f/

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Wednesday, June 3, 2015 1:25 AM
    Moderator