locked
After installing LIVE ONE CARE google not working RRS feed

  • Question

  • When clicking any links on google for websites redirects to something else like after installing One Care,please let me know what needs to be done.

    Tuesday, October 21, 2008 2:36 AM

Answers

  • Your web browser has probably been hijacked.  Disconnect from the Internet (if DSL or Cable, unplug the CAT-V cable from your Ethernet card in the back of the PC) and run a complete system scan with anti-virus and anti-Spyware.

     

    OneCare isn't the cause of the problem, but rather virus' and/or spyware.

    Tuesday, October 21, 2008 4:41 AM

All replies

  • Your web browser has probably been hijacked.  Disconnect from the Internet (if DSL or Cable, unplug the CAT-V cable from your Ethernet card in the back of the PC) and run a complete system scan with anti-virus and anti-Spyware.

     

    OneCare isn't the cause of the problem, but rather virus' and/or spyware.

    Tuesday, October 21, 2008 4:41 AM
  • Monto, I agree with pcOxygen.

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

     

    -steve

    Tuesday, October 21, 2008 1:55 PM
    Moderator