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Validation page empty RRS feed

  • Question

  • I'm trying to validate this copy of Windows here because I need to run the updates.

    When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.

    Monday, April 11, 2011 5:23 AM

Answers

  • "thekage" wrote in message news:ac759645-7911-44f9-9c4c-91ee18678b52...

    I'm trying to validate this copy of Windows here because I need to run the updates.

    When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 11, 2011 6:15 PM
    Moderator

All replies

  • "thekage" wrote in message news:ac759645-7911-44f9-9c4c-91ee18678b52...

    I'm trying to validate this copy of Windows here because I need to run the updates.

    When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.


    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 11, 2011 6:15 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, April 15, 2011 12:32 AM
  • Hi, I have the same problem as the Original Poster, but I haven't been able to fix my problem. Here is my report from the diagnosis:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Clock sync error

    Validation Code: 10

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-K6C7Y-884GP-B4Q9Y

    Windows Product Key Hash: zD7oNwB3nTMuf+ltmYZnRUhVXXc=

    Windows Product ID: 76487-OEM-2282185-74012

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {1708189D-285C-4253-A500-376E6B7F7254}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    Windows XP Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.9.40.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1708189D-285C-4253-A500-376E6B7F7254}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B4Q9Y</PKey><PID>76487-OEM-2282185-74012</PID><PIDType>3</PIDType><SID>S-1-5-21-790525478-1292428093-1417001333</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20060609000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>0F3A3A770184606E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Licensing Data-->

    N/A

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 4000:Dell Inc|4000:Microsoft Corporation

    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

     

    OEM Activation 2.0 Data-->

    N/A

     

    Also, this is odd, because I just did the diagnosis before restarting and it said "Genuine" where it now says "Clock Sync Error". I just ran windows time synchronization to try and fix the problem, but same error.

    Thanks for any help.  I really want to update windows!

    Tuesday, June 7, 2011 7:40 PM
  • "KirbyKo" wrote in message news:09db229d-47b6-4b92-97df-382ee41e7f38...

    Hi, I have the same problem as the Original Poster, but I haven't been able to fix my problem. Here is my report from the diagnosis:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Clock sync error

    Validation Code: 10

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-K6C7Y-884GP-B4Q9Y

    Windows Product Key Hash: zD7oNwB3nTMuf+ltmYZnRUhVXXc=

    Windows Product ID: 76487-OEM-2282185-74012

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

    Also, this is odd, because I just did the diagnosis before restarting and it said "Genuine" where it now says "Clock Sync Error". I just ran windows time synchronization to try and fix the problem, but same error.

    Thanks for any help.  I really want to update windows!


     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 7, 2011 7:53 PM
    Moderator
  • So the blank page and the diagnosis program give these results because of the time error? And this is a Microsoft error that has just come up recently? 
    Tuesday, June 7, 2011 8:30 PM
  • "KirbyKo" wrote in message news:2d74c0f9-3048-41d3-a84b-b2ef6b2532d7...
    So the blank page and the diagnosis program give these results because of the time error? And this is a Microsoft error that has just come up recently? 

    Suddenly cropped up a couple of hours ago - it's been causing mayhem here ever since ;)
     
    I suspect they installed a new server with a wrong date in it, and it's been propagating through the system.

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 7, 2011 8:47 PM
    Moderator