Answered by:
Validation page empty

Question
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I'm trying to validate this copy of Windows here because I need to run the updates.
When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.
Monday, April 11, 2011 5:23 AM
Answers
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"thekage" wrote in message news:ac759645-7911-44f9-9c4c-91ee18678b52...
I'm trying to validate this copy of Windows here because I need to run the updates.
When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, April 15, 2011 12:32 AM
Monday, April 11, 2011 6:15 PMModerator
All replies
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"thekage" wrote in message news:ac759645-7911-44f9-9c4c-91ee18678b52...
I'm trying to validate this copy of Windows here because I need to run the updates.
When I try to run the updates, it asks me to validate, which I try and do and find out I'm only getting an empty page without any prompts or anything.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, April 15, 2011 12:32 AM
Monday, April 11, 2011 6:15 PMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSFriday, April 15, 2011 12:32 AM -
Hi, I have the same problem as the Original Poster, but I haven't been able to fix my problem. Here is my report from the diagnosis:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-K6C7Y-884GP-B4Q9Y
Windows Product Key Hash: zD7oNwB3nTMuf+ltmYZnRUhVXXc=
Windows Product ID: 76487-OEM-2282185-74012
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {1708189D-285C-4253-A500-376E6B7F7254}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1708189D-285C-4253-A500-376E6B7F7254}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B4Q9Y</PKey><PID>76487-OEM-2282185-74012</PID><PIDType>3</PIDType><SID>S-1-5-21-790525478-1292428093-1417001333</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20060609000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>0F3A3A770184606E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 4000:Dell Inc|4000:Microsoft Corporation
Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq
OEM Activation 2.0 Data-->
N/A
Also, this is odd, because I just did the diagnosis before restarting and it said "Genuine" where it now says "Clock Sync Error". I just ran windows time synchronization to try and fix the problem, but same error.
Thanks for any help. I really want to update windows!
Tuesday, June 7, 2011 7:40 PM -
"KirbyKo" wrote in message news:09db229d-47b6-4b92-97df-382ee41e7f38...
Hi, I have the same problem as the Original Poster, but I haven't been able to fix my problem. Here is my report from the diagnosis:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-K6C7Y-884GP-B4Q9Y
Windows Product Key Hash: zD7oNwB3nTMuf+ltmYZnRUhVXXc=
Windows Product ID: 76487-OEM-2282185-74012
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
Also, this is odd, because I just did the diagnosis before restarting and it said "Genuine" where it now says "Clock Sync Error". I just ran windows time synchronization to try and fix the problem, but same error.
Thanks for any help. I really want to update windows!
Please see my 'Clock Sync Error - note to sufferers' post.
http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/34fa5649-1b03-4c53-8f88-e6a867697761/
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, June 7, 2011 7:53 PMModerator -
So the blank page and the diagnosis program give these results because of the time error? And this is a Microsoft error that has just come up recently?Tuesday, June 7, 2011 8:30 PM
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"KirbyKo" wrote in message news:2d74c0f9-3048-41d3-a84b-b2ef6b2532d7...So the blank page and the diagnosis program give these results because of the time error? And this is a Microsoft error that has just come up recently?
Suddenly cropped up a couple of hours ago - it's been causing mayhem here ever since ;)I suspect they installed a new server with a wrong date in it, and it's been propagating through the system.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, June 7, 2011 8:47 PMModerator