Hello,
I bought Windows 7 upgrade about 4 months ago and upgraded it from Windows Vista Ultimate. Today when I turned on my computer I got a message saying that it was no longer genuine and that I had the wrong product key. I tried re-entering the key
to see if maybe I had typed it in wrong but, that would not make any sense since I have been using this computer for approximately 4 months with no problems (my computer is home built). I have not changed any of the hardware during this time and I have
not recently installed any new programs in the past 2 weeks. I downloaded a program called MGAD (Microsoft Genuine Advantage Diagnostic Tool 1.9.0027.0) that was suggested on these forums to check the product key for validity and these were the results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-TKVGX-TRXGF-B8T44
Windows Product Key Hash: ClAYEenvGMV4pFnQ15qLh3V2yzI=
Windows Product ID: 00426-067-0635716-86685
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {F02B9BEC-8C69-4FE3-A1D2-B999583926F8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Jeff\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F02B9BEC-8C69-4FE3-A1D2-B999583926F8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B8T44</PKey><PID>00426-067-0635716-86685</PID><PIDType>5</PIDType><SID>S-1-5-21-1826143226-474230378-3742265867</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>P5Q-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1406 </Version><SMBIOSVersion major="2" minor="5"/><Date>20081002000000.000000+000</Date></BIOS><HWID>BDD93F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll"
Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student 2007</Name><Ver>12</Ver><Val>86045E1C380871A</Val><Hash>KwVBMXdkgtIEK9FjAysB039DEdU=</Hash><Pid>81602-909-6556501-68606</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-063571-00-1033-7600.0000-1702010
Installation ID: 002655502792557402899215315084065521188661576191253136
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B8T44
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 6/19/2010 1:02:19 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:19:2010 12:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAIABgABAAEAAQACAAAAAgABAAEA6GH49JGgPp2MJka8aGWENKwpBp5Avp6Aje+YA8px+l3U8kbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC A_M_I_
OEMAPIC
FACP A_M_I_
OEMFACP
HPET A_M_I_
OEMHPET
MCFG A_M_I_
OEMMCFG
OEMB A_M_I_
AMI_OEM
OSFR A_M_I_
OEMOSFR
