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Windows 7 suddenly not genuine RRS feed

  • Question

  • Hello,

    I bought Windows 7 upgrade about 4 months ago and upgraded it from Windows Vista Ultimate.  Today when I turned on my computer I got a message saying that it was no longer genuine and that I had the wrong product key.  I tried re-entering the key to see if maybe I had typed it in wrong but, that would not make any sense since I have been using this computer for approximately 4 months with no problems (my computer is home built).  I have not changed any of the hardware during this time and I have not recently installed any new programs in the past 2 weeks.  I downloaded a program called MGAD (Microsoft Genuine Advantage Diagnostic Tool 1.9.0027.0) that was suggested on these forums to check the product key for validity and these were the results:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-TKVGX-TRXGF-B8T44

    Windows Product Key Hash: ClAYEenvGMV4pFnQ15qLh3V2yzI=

    Windows Product ID: 00426-067-0635716-86685

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {F02B9BEC-8C69-4FE3-A1D2-B999583926F8}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Jeff\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{F02B9BEC-8C69-4FE3-A1D2-B999583926F8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B8T44</PKey><PID>00426-067-0635716-86685</PID><PIDType>5</PIDType><SID>S-1-5-21-1826143226-474230378-3742265867</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1406   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081002000000.000000+000</Date></BIOS><HWID>BDD93F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>86045E1C380871A</Val><Hash>KwVBMXdkgtIEK9FjAysB039DEdU=</Hash><Pid>81602-909-6556501-68606</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-067-063571-00-1033-7600.0000-1702010

    Installation ID: 002655502792557402899215315084065521188661576191253136

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: B8T44

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 6/19/2010 1:02:19 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 6:19:2010 12:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: PAAAAAIABgABAAEAAQACAAAAAgABAAEA6GH49JGgPp2MJka8aGWENKwpBp5Avp6Aje+YA8px+l3U8kbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I_ OEMAPIC 

      FACP A_M_I_ OEMFACP 

      HPET A_M_I_ OEMHPET 

      MCFG A_M_I_ OEMMCFG 

      OEMB A_M_I_ AMI_OEM 

      OSFR A_M_I_ OEMOSFR 

     

     

    Saturday, June 19, 2010 8:10 PM

Answers

  • From your MGA report:

    Windows Product ID: 00426-067-0635716-86685

    Unfortunately, the product key used to install your copy of Windows 7 Ultimate is non-genuine.  It is a  MSDN subscription  not-for-resale product key.  Whomever sold you this product key did so illegally.  In order to fix this issue, please visit  Genuine Microsoft Advantage and click on Validate Windows.  When validation fails, click on the prompts to "Get Genuine" to learn how to acquire a WGA Kit.

    For additional information, please review: Blocked Keys  and  Purchasing Genuine Microsoft Software

     


    Carey Frisch
    Saturday, June 19, 2010 9:14 PM
    Moderator