subscription renewal RRS feed

  • Question

  • i got a message saying my subscription to OneCare was going to renew August 23 with the same account info that was there when i signed up for it.  However, in the previous year, I dont remember what my email password was.  i am worried that my subscription will run out.  I am trying to reset my password and the secret answer i gave doesn't match.. so now I think i am in trouble,, my subscription will run out and i dont know what credit card i put in originally.. I keep going around in circles with the Reset Password thing.  is there a human being i can talk to about this or someone??  MSN does not give me any phone number to talk to a help desk.  My email that it associates with One Care is Bebetorsha@live.com   Nothing i am doing is working or getting me anywhere but in circles.
    Wednesday, August 26, 2009 6:45 PM