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Computer keeps restarting RRS feed

  • Question

  • Hi,

     

    For some or other reason my computer keeps restarting. I've done a virus scan and nothing comes up.

    This is the error code:

    Error code 1000008e, parameter1 c0000005, parameter2 8054a10f, parameter3 a6908db8, parameter4 00000000.

    Could someone possibly provide me with a solution please.

    Many thanks!

    Monday, August 23, 2010 2:30 PM

Answers

  • BCCode 24 =  0x24 NTFS_FILE_SYSTEM error - usually meaning disk hardware or memory corruption.

    You can test the RAM here.

    http://oca.microsoft.com/en/windiag.asp

    You can dowload the disk diagnostic tools from the disk manufacturer's web site. Then run chkdsk /r from the recovery console.

    To start the Recovery Console, start the computer from the Windows XP Setup CD-Rom. At the "Welcome to Setup" screen. Press F10 or R to repair a Windows XP installation, and then press C to use the Recovery Console. The Recovery Console then prompts you for the administrator password.  If you do not have the correct password, Recovery Console does not allow access to the computer. If an incorrect password is entered three times, the Recovery console quits and restarts the computer. Note If the registry is corrupted or missing or no valid installations are found, the Recovery Console starts in the root of the startup volume without requiring a password. You cannot access any folders, but you can carry out commands such as chkdsk, fixboot, and fixmbr for limited disk repairs. Once the password has been validated, you have full access to the Recovery Console, but limited access to the hard disk. You can only access the following folders on your computer: drive root, %windir% or %systemroot%

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Thursday, August 26, 2010 3:46 AM
  • Usually hardware and or driver related. Possibly something here.

    http://support.microsoft.com/search/default.aspx?mode=a&query=0x8e&spid=1173&catalog=LCID%3D1033&1033comm=1&ast=25&ast=28&res=20

    Also try asking them here.

    http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Monday, August 23, 2010 3:39 PM

All replies

  • What operating system and service pack?

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Monday, August 23, 2010 2:48 PM
  • Hi Dave,

    Thanks for your response!

    I'm using:

    Windows XP

    Professional

    Version 2002

    Service Pack 2

     

    Once again I thank you for taking the time out to reply to this issue.

    Kind Regards,

    Monday, August 23, 2010 3:22 PM
  • Usually hardware and or driver related. Possibly something here.

    http://support.microsoft.com/search/default.aspx?mode=a&query=0x8e&spid=1173&catalog=LCID%3D1033&1033comm=1&ast=25&ast=28&res=20

    Also try asking them here.

    http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Monday, August 23, 2010 3:39 PM
  • Hi Dave,

     

    I followed the links and tried what they suggested but still no luck.

    I did a virus scan and didnt find anything as mentioned in the answers. I also updated to service pack three as suggested but I still have the same issue. I did a disk check and everything seems fine.

    I've sent a few error reports after the errors occurred but I'm not sure how these get followed up. I have therefore pasted the error report code here:

    BCCode : 24     BCP1 : 001902FE     BCP2 : BA513AC8     BCP3 : BA5137C4    
    BCP4 : B9D47667     OSVer : 5_1_2600     SP : 3_0     Product : 256_1 

     

    These are the files that were sent with it:

    C:\DOCUME~1\archie\LOCALS~1\Temp\WERbc78.dir00\Mini082510-01.dmp
    C:\DOCUME~1\archie\LOCALS~1\Temp\WERbc78.dir00\sysdata.xml

     

    Kind Regards,

     

    Wednesday, August 25, 2010 2:19 PM
  • BCCode 24 =  0x24 NTFS_FILE_SYSTEM error - usually meaning disk hardware or memory corruption.

    You can test the RAM here.

    http://oca.microsoft.com/en/windiag.asp

    You can dowload the disk diagnostic tools from the disk manufacturer's web site. Then run chkdsk /r from the recovery console.

    To start the Recovery Console, start the computer from the Windows XP Setup CD-Rom. At the "Welcome to Setup" screen. Press F10 or R to repair a Windows XP installation, and then press C to use the Recovery Console. The Recovery Console then prompts you for the administrator password.  If you do not have the correct password, Recovery Console does not allow access to the computer. If an incorrect password is entered three times, the Recovery console quits and restarts the computer. Note If the registry is corrupted or missing or no valid installations are found, the Recovery Console starts in the root of the startup volume without requiring a password. You cannot access any folders, but you can carry out commands such as chkdsk, fixboot, and fixmbr for limited disk repairs. Once the password has been validated, you have full access to the Recovery Console, but limited access to the hard disk. You can only access the following folders on your computer: drive root, %windir% or %systemroot%

     

     


    Regards, Dave Patrick .... Microsoft Certified Professional -Microsoft MVP [Windows]
    Thursday, August 26, 2010 3:46 AM
  •  

    Hi,

     

    Thank you for visiting the Microsoft forum. This forum focuses on Perfmon and diagnostic tools. I am moving your question to the moderator forum ("Where is the forum for..?"). The owner of the forum will direct you to a right forum.

     

    Thanks.

    Bruce Adamczak

    Friday, August 27, 2010 7:06 PM